Hotell nära Disney SpringsTM

"One of the best resorts in Orlando. "

"Excellent stay. Breakfast and the dinner was free, but rather boring. "

"Bara 3 stolar (en vanlig stol, en kontorsstol och en stor fåtölj) att sitta på när man äter mat i ett rum för 4 personer. Hår i badkaret. Bara ohälsosam ”mat” i den lilla kiosken vid receptionen där man kan handla ”mat”. Tråkig pool. Skuggigt vid poolen. Dåligt gym. Mest konditionsmaskiner. Mycket trevlig personal!"

"We arrived at Hyatt Regency Grand Cypress at 12:20 AM after a long trip, expecting a seamless check-in for the VIP Suite we booked. Instead, we were given incorrect room information and ended up in a smaller room. After clarifying at reception, we found the room had only one bed for our family of four. Despite being told everything would be prepared, nothing was ready. We were offered to rent a bed for $35 or use the sofa bed. Security eventually brought a pillow, blanket, and after over one and a half hour later nothing was solved, a rollaway bed came after significantly later. This delay and lack of preparation were unacceptable, especially after a long day of travel. Considering the premium cost of the VIP Suite for a 6 person room, additional parking fees, and the overall inconvenience, this experience was far below expectations and negatively impacted our stay. We expect to have apology and compensation for this."

"The room had no complementary water and the price for buying water was ridiculously high. Overall, everything is very pricy in Lake Buena Vista. The hotel charged a fee for 10 USD for each packet received, and for what we wonder? They just received 5 minor packets from us and charged us 50 USD for us asking to get them."