Hotell nära El Meco

“Everything”

“I recently stayed at SLS Playa Mujeres and unfortunately left very disappointed overall. For a property marketed as a five-star luxury resort, too many details were missed, and in hospitality, the small details are what separate a true luxury experience from an average one. One of my biggest frustrations was not being informed upfront about the “elite” upgrade package option. Whether intentional or not, it created the feeling that there was always another tier you were expected to pay for in...

“Överlag jättefint och trevligt hotell, vi blev vänligt mottagna och fick hjälp med allt vi behövde. Det finns flera olika restauranger på området så man kan hitta allt man vill där. Poolomådet var jättefint och varierat, litet minus för att personalen gick och ville sälja på en saker hela tiden, allt från drinkar till spabehandlingar. Hotellet ligger också en bit bort från centrala Cancún, i playa Mujeres, taxi kostar ca 30usd dit och från hotellet kostar det ca 10usd. Det går också bussar men...

“Rummet var rent och fräscht. Sängen var fast och oerhört bekväm! Personalen var vänlig och trevlig.”

“Trevlig personal, rummet var ganska gammalt men städningen var bra. ”

“Amazing resort. We went for a 3 week travel to Cancun, 2 adults, 2 kids, and stayed at 5 different hotels. This was by far the best. Super-nice welcome service even on early arrival, got champagne in lobby, early cleaning to get early access to room, your own butler service, a room available for relaxing until you get the actual hotel room. Since we previously heard it was busy in the gourmet restaurants we prebooked our nights for them, so it was no problem getting spots there. As soon as...

“wow, alles super, Essen Sauberkeit, Anlage”

“Great staff, beautiful property!”

“The place is perfect esp for families..food is everywhere, beach is perfect, accomodation and activities are cool. Giving a 5 star rating and will be back 10x for sure”

“Rummet var välstädat, tyst och bra planerat personalen var mycket trevlig och hjälpsamma med alla frågor vi hade. En enastående frukostbuffé! Bra läge, med restauranger och shopping i direkt anslutning till hotellet ”

“We had a very nice stay here.”

“Really good hostel! They arrange events for those who want and very friendly staff. One remark is the music that is heard all day until 1 am, which is good to know if one prefers quiet evenings, though it didn’t bother me much. ”

“yes”

“Definitely not five star. Room was beat up, balcony door didn't lock, closet didn't stay closed, patio furniture was filthy (rust stains). Food was weak, lobby worn out, loud pool music 12 hours a day - don't get a seaview unless you don't care about noise. We couldn't take it and left early and got no sympathy, got hit real hard by $1000+ in cancellation fees. Seems like hotel has an identify crisis, way too far from the action to be a decent party hotel, yet luxury is lacking, price too...

“Super clean, quiet spot. Walkable to everything. Fernando, the owner, is amazing! He was quick with communication and we felt safe and welcomed. Very comfortable beds. The kitchenette was stoked with everything needed to cook our own meals. We enjoyed being here so much, we booked two more nights. Highly recommend this spot. It's in walking distance to Mercado 28, restaurants, and shops. Thank you Fernando! We will be recommending your beautiful home to everyone we know. ”