Hotell nära Grapevine Mills Mall

“The whole place just smelled clean. The shuttle driver was very kind and efficient.”

“It was good ”

“Room was basic, they had some water heater issues so we never got hot water in our room during our two night stay. Could have done a better job cleaning up the debris from the workers. ”

“Vilken trevlig personal! De tog sig verkligen tid och hjälpte mig med ALLT. Hotellet ligger bra, med möjlighet att promenera till Grapevine. Funkade superbra med flygtransfer. Gymmet är välutrustat och poolområdet fint.”

“Clean room, staff was friendly and helpful. Has an airport shuttle. Close to shopping, restaurants, etc.”

“Most of the staff was great and the shuttle driver was ver nice. The only complaint I have is when I first called for the shuttle when we arrived the woman who answered was pretty rude and told us if we weren’t in the right spot (despite describing exactly where we were) the shuttle would only wait 5 minutes and then we would have to “uber our own way to the hotel”. ”

“There was no phone to call for food service at the Lobby Bistro. You had to come down to the Lobby to order food and then wait for it to be ready. Would have been easier to call in an order from our room and then get a call back when it was ready. ”

“Excellent!”

“That didn’t notified about the bus shuttle was unavailable. We hand to wait and ultimately uber to the hotel. ”

“I requested maintenance on a toliet that wasn't filling properly at 1:00pm on the first day of my stay and no one showed up or followed up with me”

“Väldigt fint hotell nära DFW flygplats med egna transfer bussar. Vill man shoppa så ä de gång avstånd till ett gigantiskt köpcenter. Rena, rymliga rum och väldigt rent. Bra om man ska bara övernatta inför eller efter flyg. ”

“Great location. Rooms were spacious and great breakfast! The staff was so professional and courteous ”

“Great customer service.”

“ While I appreciate certain members of the staff for their assistance, there were several issues during our stay that made the overall experience frustrating. Communication between staff members needs significant improvement. Prior to our arrival, we called to inform the front desk that we would be arriving late due to unexpected car trouble, including two flat tires. Unfortunately, this information was not passed along during the shift change. As a result, when we arrived—tired and already...

“No, was not aware of a shuttle till after ubering there. ”

“The food at the restaurant inside was good, the hotel was beautifully decorated for Christmas, all the staff were nice. The manager came over personally and asked about my stay when I was at the bar. Many holiday parties going on. Perfect location to walk around Grapevine and uber if needed to further locations. ”

“Clean, a little noisy on backside of property due to freeway (expected) but if you want your starbucks you better have a car”

“Perfect”

“clean room. will stay there again. ”