Hotell nära Grapevine Mills Mall

“Very mixed review. Check in was less than enthusiastic. No information was shared about the property. When you have so much to offer, you should be telling your customers. Appearing to he interested also helps. None of that happened for us. We had ants in our room. Let staff know. Basically they said, okay. No offer to relocate, come in and clean, or give a discount. It would take a lot for me to stay here again.”

“Clean spacious room, good basic breakfast, friendly staff safe neighborhood. Easy access to restaurants and highway. Family friendly”

“Room was very clean, staff was very friendly and the breakfast was really good and gave a good assortment to choose from. ”

“Vilken trevlig personal! De tog sig verkligen tid och hjälpte mig med ALLT. Hotellet ligger bra, med möjlighet att promenera till Grapevine. Funkade superbra med flygtransfer. Gymmet är välutrustat och poolområdet fint.”

“The hotel is under construction and really dirty. The pool is closed. The beds were very hard and uncomfortable. They parking lot was full of dumpsters in construction equipment. There were spider webs on the ceiling of the room and a layer of dust on all surfaces. The pillows were small , like twin size for a king bed. The breakfast food was overcooked seemed to have been reheated from previous days.”

“Great everything ”

“The staff was kind and excellent! The property was clean and well cared for. Staff made the effort to ensure we were taken care of. We will be back again.”

“This hotel was very clean and the staff were very friendly and helpful. The shuttle service was stand out for me traveling for a conference and needing just to get places within a short distance of the hotel. I did not try the restaurant but it’s always nice to have that option in the hotel. ”

“Pool is so little”

“En esta ocación me fue muy bien ! Mi vuelo llegó a las 12 pm y no encontraba taxi para ir al hotel y el chico de recepción me atendió perfecto ! Hablaba español así que fue más fácil todo ! Me mandó un Uber y me salvó !!! Mil gracias !”

“Way to expensive for milk for the baby”

“Was not able to try breakfast dining”

“My favorite ”

“Don’t stay here. The place is disgusting. When I got out of the shower, I went to dry myself off with the towel… I got a free human hair fur coat bc there was so much human hair on the towel. It was nasty. The hotel is old and outdated. Gross. Smells. Rude staff. Understaffed. The location is fine. Spend the extra $50/night and stay somewhere else. ”

“Staff was very accommodating. It smelled clean and fresh in the lobby. ”

“The rooms are not that comfortable. But the staff is great, it’s clean, and wonderful for young kids.”

“Staff was wonderful. Hotel was clean. Guests probably could treat property better. Some stains and wear in lobby decor.”

“Outstanding from start to finish. Highly recommended for anyone looking to celebrate or just want to get a little rest and relax. Great staff and great rooms.”

“We have been to nicer Tru hotels. This location is in need of a renovation.”

“Excelente”