2/10 Väldigt dåligt
Mitra
Reste med familj och småbarn
21 okt. 2025
Gillade inte: Bekvämligheter och boendets skick och faciliteter
Our room had no proper ventilation and there was no air purifier. I complained three times, but nothing was done about it. It was supposed to be a VIP and Special room when we booked it, but in reality, it was just a simple standard room — exactly the same one we stayed in before. We were really disappointed because we expected a higher-quality room this time.
We had to keep the window open for fresh air, but the noise from other hotels and the street outside was very disturbing. Still, we had no choice but to leave it open to get some oxygen.
The bathroom had no ventilation either and was quite damp. The drainage pipes were clogged, and the water would accumulate whenever we took a shower. The lighting in the room was also very dim, which made the room feel even less comfortable.
We were not satisfied at all with this room. I honestly thought it would be better this time, that’s why I booked it again — but unfortunately, it wasn’t.
However, I must say that the cleaning lady was very kind, friendly, and helpful, and the restaurant staff at breakfast were excellent — polite, attentive, and professional.
Overall, I was not happy with this room at all, and I don’t think I would choose to stay in it again
Mitra
Bodde här 5 nätter i oktober 2025