Hotell i La Ceiba

“Genesis et Henry sont formidables et offrent un excellent service. Par contre, l'autre employée (Barbara) n'a aucun sens du service à la clientèle. L'endroit est situé loin de Bavaro et Punta Cana, les Uber ne veulent pas nécessairement se rendre à la Ceiba. Il n'y a pas des restos proches pour manger, seulement des petites places locales. C'est ok important à savoir si vous choisissez cet endroit.”

“This is the property that i booked but i actually changed properties the second night. We stayed at the maple beach property it was right next to the beach, close to the excursion pickups/dropoffs. The hotel staff were nice, the hotel security was nice and helpful, the host is the same person for both properties he is amazing, very accommodating, very nice person, his communication is great, and he is very helpful. The property sits next to good dominican restaurants, convenient stores and even...

“Unresponsive staff when we told them the slider door was unlocked and stuck open. We left and went to a different hotel. ”

“Cancelé mi estancia ahí desde hace 8 días, y he recibido llamadas y mensajes casi diario preguntando mi hora de llegada 😞 Además la propiedad no me hizo ningún reembolso y me cobraron más de lo que decía la aplicación 😠 Qué mal porque la volvieron a rentar 😓”

“La habitación impecable , empleados amables , el ambiente maravilloso , cómodo … nos encantó !!!! Volveremos!! ”

“Restaurants in the area provided plenty of choices, which made dinner easy. ”

“Perfecto”

“Rooms are in very poor condition, they try to make you sign a contract before seeing the room that states you have seen it and have “no complaints” and cannot be refunded. They also state if the food or conditions cause illness that could be “LIFE THREATENING” they will not be liable. If you don’t sign you can’t check in, so we had to sign under duress as we couldn’t find a new hotel for the same night. There’s also no beach access and sink water smells like sewage. We moved to Hotel HM Bavaro...

“They take 120$ deposit for electricity, tell me that will return when I will check out, then never return and never answer to my calls and messages!”

“For the price the stay was good. We were close to walk to the beach. We had loads of restaurant options near by. Smoothies and other breakfast spots too. Greenfit wellness center was close and excellent. The beach was marvelous and only a few minute walk. The pool at the hotel was nice. La Bruja had a great dinner. The room itself was not great. It worked though. No hot water. No daily room clean service. Alba was the guy at the hotel he took us to an excursion which was good. He...

“Pool was dirty, we had to wait 30 minutes for the staff to clean the room even though we arrived at 3pm (check in time ) they didn’t provide soap, and the AC wasn’t working good. Shower was rusty. It looked nice on the outside. ”

“This hotel offered exactly what I was looking for in a comfortable and well-located stay. Part of studio suites were modern and had thoughtful amenities that made the stay easy. Apartments and villas were cozy, spacious, and great for groups. I loved the lush garden surrounding the property, which made the environment feel peaceful.”

“Discusting place ”

“I rarely leave reviews, but I want to warn others before booking. The photos do not reflect the actual condition of the studio, and this is not a beach property. We arrived around 11:00 PM due to flight and customs delays. Although the listing states the office is open until 11:00 PM, no one was available and the studio was left unlocked. We were later informed a cash electricity deposit was required ($10 per unit, three total), which was not disclosed in the Expedia listing. I contacted Expedia...

“Todo excelente,las personas muy serviciales.Lo recomiendo.”

“Garden area was beautiful and peaceful, with plenty of greenery and well-kept spaces. Swimming pool was refreshing and perfect for relaxing throughout the day. I enjoyed how close the hotel was to the beach, just a short walk to the Caribbean Sea and its calm waves.”

“I loved the peaceful atmosphere and the convenient location. This hotel is a great choice for anyone wanting a relaxing holiday.”

“NO!”

“First, The staff was very kind and this poor review is no reflection on them as a group. Know this when booking: 1. It's a mile way from the beach and not on it as photos show. 2. The room is in very poor condition. We had no hot water the first night. The entire facility needs a major renovation. 3.”