Boendets fasad - kväll/natt

Recensioner av Hilton Garden Inn Irvine Spectrum Lake Forest

3.5 out of 5
Hilton Garden Inn Irvine Spectrum Lake Forest
23131 Lake Center Drive, Lake Forest, CA

Recensioner

9,0

Underbart

10 - Fantastiskt i betyg. 693 av 1007 recensioner" "
8 - Bra i betyg. 183 av 1007 recensioner" "
6 - Okej i betyg. 58 av 1007 recensioner" "
4 - Dåligt i betyg. 31 av 1007 recensioner" "
2 - Väldigt dåligt i betyg. 42 av 1007 recensioner" "

9,4/10

Renlighet

9,2/10

Personal och service

8,8/10

Bekvämligheter

9,2/10

Boendets skick och faciliteter

9,0/10

Hållbarhet

Recensioner

6/10 Okej

Maryam

Gillade: Renlighet
Bodde här 1 natt i maj 2024

6/10 Okej

Behzad

Reste med familjen
Gillade: Personal och service
parking fee and lack of restaurants
Bodde här 4 nätter i maj 2024
Svar från GM 22 maj 2024
Good day Behzad.Thank you for taking the time to share your experiance. We have a restaurant on property for our guest to enjoy and several restaurants within walking distance. We are sorry you where disappointed with the parking fee. We do charge all of our guest for parking.

10/10 Fantastiskt

marlo, Hemet

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Upon entering, you are greeted with a spacious seating area and excellent customer service. The rooms were clean, the beds were comfortable, and it was very quiet. My friend and I had a restful night. I will definitely visit again.
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

JANET

Reste med familjen, Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Mili at the front desk went out of her way to assist us. She was wonderful. Our rooms were clean and comfortable and parking was easy and close by.
Bodde här 1 natt i maj 2024

6/10 Okej

MEI

Reste med familjen
Gillade inte: Renlighet och boendets skick och faciliteter
I dislike the property because I found hair in the bed, and I don't like the design of the bathroom door, the faucet position, and the toilet paper placement. Also soundproofing is very poor.
Bodde här 1 natt i maj 2024
Svar från Front Desk 20 maj 2024
Thank you for the review. We will take your feedback and make sure your next stay with us is flawless.

10/10 Fantastiskt

Daniella

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff was helpful and kind
Bodde här 2 nätter i maj 2024
Svar från Front Desk 20 maj 2024
Thank you, Daniella, for the wonderful review. We are so happy you enjoyed your stay, and our team was able to make it a memorable experience for you.

10/10 Fantastiskt

Ashley

Gillade: Renlighet
Bodde här 2 nätter i maj 2024
Svar från Front Desk Team 15 maj 2024
Thank you so much for taking the time to let us know how we are doing, we are so glad to hear you enjoyed your stay and hope to see you again soon!

10/10 Fantastiskt

Willie

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very nice, clean and convenient. The staff was very helpful and professional. I will definitely stay here in the future
Bodde här 2 nätter i maj 2024
Svar från Front Desk Team 15 maj 2024
Thank you so much for taking the time to let us know how we are doing, we are so glad to hear you enjoyed your stay and hope to see you again soon!

10/10 Fantastiskt

Edgar

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Front Desk Team 15 maj 2024
Thank you so much for taking the time to let us know how we are doing, we are so glad to hear you enjoyed your stay and hope to see you again soon!

10/10 Fantastiskt

Felipe

Bodde här 2 nätter i april 2024

10/10 Fantastiskt

Fernando

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i april 2024
Svar från Front Desk Team 8 maj 2024
Thank you so much for taking the time to let us know how we are doing, we hope to see you again soon!

8/10 Bra

Saul

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Was pretty clean, easy check in and check out
Bodde här 1 natt i april 2024
Svar från Front Desk Team 8 maj 2024
Thank you so much for taking the time to let us know how we are doing, we are so glad to hear you enjoyed your stay and our clean facilities and friendly staff. we hope to see you again soon!

8/10 Bra

Olegario

Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice and comfy
Bodde här 2 nätter i april 2024
Svar från Front Desk Team 8 maj 2024
Thank you so much for taking the time to let us know how we are doing, we hope to see you again soon!

2/10 Väldigt dåligt

Jessica

Bodde här 1 natt i april 2024
Svar från Front Desk Team 15 maj 2024
Thank you so much for taking the time to let us know how we are doing, please feel free to reach out to us at any time to let us know how we may improve. We truly hope to see you again soon!

8/10 Bra

Sophie

Wasn’t bad just a little slow
Bodde här 1 natt i april 2024
Svar från Front Desk 29 apr. 2024
Thank you, Sophie, for the review. Any and all feedback is greatly appreciated and we will make sure to address your concerns before your next visit!

10/10 Fantastiskt

Jill

Reste med familj och småbarn
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great spot to stay- conveniently placed near food options.
Bodde här 2 nätter i april 2024
Svar från Front Desk 22 apr. 2024
Thank you, Jill, for the wonderful review. We are so happy you enjoyed your stay, and our team was able to make it a memorable experience for you.

10/10 Fantastiskt

Jasmine

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everything
Bodde här 2 nätter i april 2024
Svar från Front Desk 22 apr. 2024
Thank you for the review. We are so happy you enjoyed your stay, and our team was able to make it a memorable experience for you.

10/10 Fantastiskt

leslie

Reste i grupp, Reste med husdjur
Had problems checking in - I booked a 2queen room and was told they only had a king room. Which was not acceptable for us. After a long wait they said a queen room was available. Very strange … nice hotel, clean , small rooms but the norm in this area. Pet friendly which is great !!
Bodde här 3 nätter i april 2024
Svar från Front Desk 29 apr. 2024
Thank you, Leslie, for the wonderful score. We are so happy you enjoyed your stay, and cannot wait to welcome you back again!

10/10 Fantastiskt

Suzette

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Room was clean when we arrived. They cleaned and did beds each day and switched out towels each day which I appreciated. Very pretty lobby!
Bodde här 2 nätter i april 2024
Svar från Front Desk 22 apr. 2024
Thank you, Suzette, for the wonderful review. We are so happy you enjoyed your stay, and our team was able to make it a memorable experience for you.

10/10 Fantastiskt

Rika

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Fast room service! Great pricing for rooms. Staff is very nice and attentive
Bodde här 2 nätter i april 2024
Svar från Front Desk 22 apr. 2024
Thank you, Rika, for the wonderful review. We are so happy you enjoyed your stay, and our team was able to make it a memorable experience for you.

8/10 Bra

Elena

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very clean! Staff was very kind!
Bodde här 2 nätter i april 2024
Svar från Front Desk 22 apr. 2024
Thank you for the wonderful review. We are so happy you enjoyed your stay, and our team was able to make it a memorable experience for you.

10/10 Fantastiskt

Jason

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We arrive late and checking in experience given by Gabriella at the front desk was so welcoming. Gabriella was very helpful and made us feel very at home. Our trip to Los Angeles is short for the weekend. We chose this location because we drove through the pacific coast. Given the fact that this Hilton location is very convenient due to being close to the freeway. Our experience overall staying at the Hilton Garden Inn Irvine Spectrum Lake Forest is very great full for making the right decision to stay here. I would definitely recommend this Hilton Garden Inn. I want to thank Gabriella for giving us an amazing customer service. She is the right fit for her position. She deserves a raise. Hotel cleanliness is 9/10 and Best prices in town.
Bodde här 1 natt i april 2024
Svar från Front Desk 29 apr. 2024
Thank you, Jason, for the wonderful review. We are so happy you enjoyed your stay, and our team was able to make it a memorable experience for you. Gabriela is awesome and we are so happy you feel the same way!

6/10 Okej

Yarenis

Affärsresenär
Gillade inte: Personal och service
I literally needed to stay the night because I got off work really late and had a quick turn around time. My duration was about 8 hours so quietness was really important. Unfortunately, I got placed by the freeway and on the 3rd floor. I could hear the cars passing by and people walking around. I was also upset I had to pay $15 for parking on an open lot shared by many hotels. By the way, they get you us by asking for your vehicle information and tac on the fee. Overall, nice hotel, but will reconsider my options in the future.
Bodde här 1 natt i april 2024
Svar från Front Desk 29 apr. 2024
Thank you, Yarenis, for the review. We are often quite busy and rooms are most often given on a first-com-first-serve basis. You are more than welcome to call the property ahead of time and request certain room preferences so our agents can address them prior to your arrival. We cannot wait to see you again in the future!

10/10 Fantastiskt

Greg

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice area and great price!
Bodde här 1 natt i mars 2024
Svar från Front Desk 22 apr. 2024
Thank you, Greg, for the wonderful review. We are so happy you enjoyed your stay, and our team was able to make it a memorable experience for you.

10/10 Fantastiskt

Sujana

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Friendly staff, clean hotel, easy parking in a garage, safe around the hotel
Bodde här 1 natt i april 2024
Svar från Front Desk 22 apr. 2024
Thank you, Sujana, for the wonderful review. We are so happy you enjoyed your stay, and our team was able to make it a memorable experience for you.

10/10 Fantastiskt

Jose

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Front Desk 22 apr. 2024
Thank you, Jose, for the review. We are so happy you enjoyed your stay, and our team was able to make it a memorable experience for you.

10/10 Fantastiskt

Leila, Irvine

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great stay
Bodde här 2 nätter i mars 2024
Svar från Front Desk 22 apr. 2024
Thank you, Leila, for the review. We are so happy you enjoyed your stay, and our team was able to make it a memorable experience for you.

10/10 Fantastiskt

Kevin, Cypress

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Fun, clean, and close to restaurants (walking distance). The staff was nice. They had a nice happy hour with an acoustic singer one night with free food and beer/wine. Problems: no coffee available all day/night and the coffee they had was not good. I walked to the Marriott across the street for excellent coffee. For the most part a nice hotel for the price.
Bodde här 2 nätter i mars 2024
Svar från Front Desk 22 apr. 2024
Thank you, Kevin, for the wonderful review. We are so happy you enjoyed your stay, and our team was able to make it a memorable experience for you.

4/10 Dåligt

Maiya

Reste med sin partner
Overall stay was okay. Had to pay for parking and the front desk said breakfast was complimentary yet we had to pay?
Bodde här 2 nätter i mars 2024
Svar från Front Desk 29 apr. 2024
Thank you, Maiya, for the review. We're sorry to hear that we did not meet your expectations and hope you do give us a try again in the future.

8/10 Bra

Angela

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The room was clean and nice. Only thing I didn’t enjoy was the smell of the shower towels. Other than that no complaints
Bodde här 3 nätter i mars 2024
Svar från Front Desk 22 apr. 2024
Thank you, Angela, for the review. We are so happy you enjoyed your stay, and we will take note and make sure your next stay is even better.

10/10 Fantastiskt

Ian

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good
Bodde här 1 natt i mars 2024
Svar från Front Desk 29 mars 2024
Thank you, Ian, for the wonderful review. We are so happy you enjoyed your stay, and our team was able to make it a memorable experience for you.

10/10 Fantastiskt

Jianmin

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Front Desk 22 apr. 2024
Thank you, Jianmin, for the wonderful review. We are so happy you enjoyed your stay, and our team was able to make it a memorable experience for you.

10/10 Fantastiskt

Raj

Neat property!
Bodde här 2 nätter i mars 2024
Svar från Front Desk 29 mars 2024
Thank you, Raj, for the wonderful review. We are so happy you enjoyed your stay, and our team was able to make it a memorable experience for you.

8/10 Bra

Hendralyn

Gillade: Renlighet
Bodde här 1 natt i mars 2024
Svar från Front Desk 29 mars 2024
Thank you, Hendralyn, for the wonderful review. We are so happy you enjoyed your stay, and our team was able to make it a memorable experience for you.

10/10 Fantastiskt

yasaman

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Front Desk 29 mars 2024
Thank you, Yasaman, for the wonderful review. We are so happy you enjoyed your stay, and our team was able to make it a memorable experience for you.

10/10 Fantastiskt

Robert

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was clean, check in was easy and friendly. Ask where the ice machines are, they aren't on every floor. Parking should be free or cheaper in my opinion. Good value overall, the room was clean and everything worked.
Bodde här 1 natt i mars 2024
Svar från Front Desk 29 mars 2024
Thank you, Robert, for the wonderful review. We are so happy you enjoyed your stay, and our team was able to make it a memorable experience for you.

8/10 Bra

Yoav

Bodde här 1 natt i mars 2024
Svar från Front Desk 24 mars 2024
Thank you, Yoav, for the wonderful review. We are so happy you enjoyed your stay, and our team was able to make it a memorable experience for you.

4/10 Dåligt

stela

Reste med familjen
Gillade inte: Bekvämligheter och boendets skick och faciliteter
We booked our staying for our sister wedding and a reunion ! The first time in 31years all my family (14 siblings got together from all over the world! Unfortunately , my room was smelling ( sewer smell ) so badly 😢 My closet was so small , no door , but the worst part was the bar where you supposed to hang your clothes was prob 10” wide ! 😢For the price ( $189/ night ) almost a $1000 for 4 days ! No thanks ! I’ll never get back there ! It’s not worth it!
Bodde här 4 nätter i mars 2024
Svar från Front Desk 29 mars 2024
We apologize for the inconveniences you experienced during your stay. Rest assured your comments will help us to improve the overall quality of our stay we offer our guests. We truly hope to see you again in the future to see how we have improved.

8/10 Bra

Jacque, Palm Springs

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very convenient locstion to visit family.
Bodde här 1 natt i mars 2024
Svar från Front Desk 18 mars 2024
Thank you, Jacque, for the wonderful review. We are so happy you enjoyed your stay, and our team was able to make it a memorable experience for you.

10/10 Fantastiskt

jennifer N

Bodde här 2 nätter i mars 2024
Svar från Front Desk 18 mars 2024
Thank you, Jennifer, for the wonderful review. We are so happy you enjoyed your stay, and our team was able to make it a memorable experience for you.

10/10 Fantastiskt

Kathleen

Reste med sin partner
Gillade: Boendets skick och faciliteter
Clean and convenient location
Bodde här 1 natt i mars 2024
Svar från Front Desk 16 mars 2024
Thank you, Kathleen, for the wonderful review. We are so happy you enjoyed your stay, and our team was able to make it a memorable experience for you.

8/10 Bra

Amir

Gillade: Renlighet, personal och service och boendets skick och faciliteter
I liked the hotel
Bodde här 4 nätter i mars 2024
Svar från Front Desk 16 mars 2024
Thank you, Amir, for the wonderful review. We are so happy you enjoyed your stay, and our team was able to make it a memorable experience for you.

8/10 Bra

Yana

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i mars 2024
Svar från Front Desk 16 mars 2024
Thank you, Yana, for the wonderful review. We are so happy you enjoyed your stay, and our team was able to make it a memorable experience for you.

4/10 Dåligt

Bradley

Gillade inte: Personal och service
Bodde här 2 nätter i mars 2024
Svar från Front Desk 16 mars 2024
Thank you for your stay, we hope you come back and see us again.

8/10 Bra

Christina

Gillade: Renlighet och personal och service
Bodde här 1 natt i mars 2024
Svar från Front Desk 16 mars 2024
Thank you, Christina, for the wonderful review. We are so happy you enjoyed your stay, and our team was able to make it a memorable experience for you.

10/10 Fantastiskt

Lisa

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice clean hotel, up to date, and all the staff was very friendly and accommodating.
Bodde här 3 nätter i mars 2024
Svar från Front Desk 16 mars 2024
Thank you, Lisa, for the wonderful review. We are so happy you enjoyed your stay, and our team was able to make it a memorable experience for you.

8/10 Bra

Evangelina

Gillade: Renlighet och boendets skick och faciliteter
Woulld have given a higher rating but for the absence of practical and needed toiletries
Bodde här 1 natt i mars 2024
Svar från Front Desk 10 mars 2024
We apologize for the inconveniences you experienced during your stay. Rest assured your comments will help us to improve the overall quality of our stay we offer our guests. We truly hope to see you again in the future to see how we have improved.

10/10 Fantastiskt

Kari

Affärsresenär
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Easy to book online, checking in the front staff wasnt all that friendly which i was surpirsed as they are the first interaction a guest will have, therefore making the first impression. Other than that my stay was great. Very reasonably priced for the quality.
Bodde här 1 natt i mars 2024
Svar från Front Desk 10 mars 2024
Our apologies for the poor first impression. We strive to make sure that each one of our customers is greeted warmly and are made to feel welcomed. We will take your comments to heart and promise to do better next time!

10/10 Fantastiskt

Adilene

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It’s always a pleasure staying at the Hilton.
Bodde här 1 natt i mars 2024
Svar från Front Desk 10 mars 2024
Thank you, Adilene, for the wonderful review. We are so happy you enjoyed your stay, and our team was able to make it a memorable experience for you.

10/10 Fantastiskt

Millicent

Bodde här 1 natt i mars 2024
Svar från Front Desk 22 apr. 2024
Thank you, Millicent, for the wonderful review. We are so happy you enjoyed your stay, and our team was able to make it a memorable experience for you.