Hotell nära Lesnes Abbey

“Our experience with this property was unacceptable from the start. When we arrived, the host had lost our reservation—we had to call them just to gain access. Once inside, we found the house in a filthy and unsafe state. A full bag of garbage sat on the kitchen floor, a dirty mattress leaned against the house, and a bottle full of cigarette butts was outside. The cleaner admitted, “Oh, I forgot to clean,” swapped out some sheets, and left. But the space remained unsanitary—greasy dishes, dusty...

“Nästan bra ”

“Staff were great and even helped me with surprising my daughter!”

“Vi fick rummet allra högst upp och många trappor, ingen städning på 3 dagar, fick be om toalettpapper, fanns bara en halv rulle när vi kom.Resturangen öppnade en dag av 3.Personalen var dock mycket trevliga, speciellt tjejerna i baren, långt från centrum, inga resturanger i närheten bara en Kebab.”

“Great was next to public transport”

“Does the job! Good location to get to O2 within reasonable time. ”

“Overall service was great. Breakfast was amazing and location was just perfect to go in and out of city. Great for family stay.”

“Comfortable room with en suite shower room. Clean and spacious. In town so close to shops and entertainment. Close to transport links for Excel Exhibition centre and west end. Market day on a Friday.”

“Very disappointing and misleading experience This property was extremely disappointing and did not match the photos or description at all. The conditions were poor and felt uninhabitable. The listing is misleading—this is not a hotel or an apartment, but a very small room inside a house, which was not clearly communicated. The check-in process was very poorly managed. We did not receive any email or instructions on how to access the property. Additionally, the address listed on Hotels.com was...

“bodde i ett av husen intill som oxå tillhörde hotellet. det var bra säng bra toa rent men saknade en nattdukslampa, samt glas. Fick låna det i receptionen samt en adapter. vänliga personal matsalen lite under dimentionerad fick stå i kö en del mornar för att komma in. frukosten helt ok.”

“The communication was excellent with the property manager. Clear instructions were given ”

“Exactly what I needed very nicely decorated and ideal location. Thanks very much see you again.”

“The room was not fully clean when we checked in. No vacuum done. It was late in evening so we reported next morning at reception but it was not done. We asked for full room cleaning again it wasn't done & lady at reception was a bit rude. During entire stay no one cleaned the carpets or bathroom pot or refilled the tissue box in bathroom. One of the male members of staff & reception was more amicable and helped in best possible way. There were 3 people staying in room with extra bed but...

“I only went to the place to distress and I think I achieved my aim. I had a good night's sleep.”

“Hotellet var nybyggt, de höll fortfarande på att färdigställa det sista men inget som störde oss Mycket trevlig personal 👍”

“The mattress was so old you could see the dents on both sides from people laying there. The pillows were not of a good quality and the night of sleep was poor. The carpet also old and did not appear very clean. Same with the bathmat in the bathroom. There was ground coffee, but the machine was only for capsules and no capsules were provided. ”

“Very poor breakfast, very disappointing. Dried up cheese, partly cooked bacon, limited choice. Woken by planes taking off at Sipo”

“Unsafe, unclean. We abandoned the property as soon as we could.”