Resorter i Los Cabos

“Ese hotel es de nuestros favoritos, ya hemos ido varias veces y nos gusta mucho. Sólo que en esta ocasión, vimos que en el área de alberca por las tardes estaba demasiado sucio, mucha basura en piso e incluso adentro de albercas. Los baños de mujeres que están junto al bar, por las tardes (entre 6 y 8 pm) estaban demasiado sucios y en la hoja de registro de limpieza se podía ver que la última firma era de las 12pm.”

“Absolutely everything was great! The facility is gorgeous and staff is so helpful and amazing. The food at the restaurants is delicious and just relaxing at the pool was beyond perfect.”

“Our concierge Gabriel took care of our romantic dinner and it was awesome!!! a violin lady serenade us while we were eating, they played my hubby's special song, we got pictures taken, and our waitress did a wonderful job taking care of us, he even took us to view the city and the stars from the terrace of the hotel, the food was amazing, we loved this hotel service, food and everything was awesome! Words cannot express our gratitude for a nice stay, our room was cleaned every day, food at the...

“Läckert hotell med suverän service. Hade rummet haft balkong att sitta på så hade det varit helt perfekt!”

“The hotel itself is nice, although we didn’t receive one of the best rooms. The property is clean and has potential, but unfortunately our overall experience has been a little disappointing. The biggest reason for my low rating is the customer service and the food, especially at the buffet. We have stayed at all the other Solaris resorts in Cancun, and the service and food there have been significantly better. The staff at this location have not seemed as attentive or welcoming, and the buffet...

“Amazing experience”

“The location is perfect! It’s beach front and the pool was great. The restaurants were great with a variety of different foods. Staff was amazing and so incredibly helpful. The hotel itself needs an update but everything else makes up for it.”

“The swim”

“Gorgeous property and location. Nice rooms but missing fundamentals for a 5 star hotel...for example, ice bucket, possibility to make coffee or tea, etc. Also disappointed at the system for reserving lounge chairs around the pool. Nearly everything is taken before 9am by guests who belong to certain clubs, or who pay more, which seems unfair to guests who already pay a premium to stay at such a resort.”