Hotell i Nuevo Nayarit

“Excelente hotel”

“Servicio y atención de calidad! El mejor hotel de nuevo Vallarta”

“The room was very clean. We booked a room with a view, but we were given a “partial view,” which actually meant a view of the construction of a new hotel being built in front of us. If you leaned over, you could see a small portion of the ocean, but we were disappointed because this was not what we expected. We also tried to exchange money, but the staff asked us many unnecessary questions, including where I was born, even though I provided my passport. Their attitude made us feel...

“Todo excelente Atención Comida a Servicis”

“Amazing huge property with its of entertainment and 8 beautiful pools, great kids activities. It’s so huge that I think it’s hard to keep well maintained and totally clean, but it wasnt too bad and reasonably priced and we will definitely come back”

“La comida es muy repetitiva”

“HUELE A HUMEDAD”

“Amazing resort People are super friendly & clean I love this place”

“El hotel es buena opción”

“Todo excelente. Recomendación ofrecer a los huéspedes almohadas de mejor calidad debido a que ya están viejas y algunas con bolas que evita descansar muy bien.”

“I like that it had a small kitchen”

“Todos los servicios ofrecidos por el hotel están bien. Las instalaciones limpias y en buen estado. Sobre todo, la comida está buena.”

“Excellent room!”

“Unfortunately our rental car was stolen from the parking garage of the hotel while the valet parking had the key in their station. This matter is still under investigation by hotel, police and car rental company but we really hope that hotel assumes responsibility for this and increase security and processes in their parking and valet services. Of course this ruined our stay there, otherwise good.”

“Got food poisoning from the recerved dinner in Restaurant Tokyo. Food quality in general there was the worst we had in our 2 weeks stay in Mexico. After getting very sick, we were not able to even get water bottle from the reception to help. When approaching the staff and the manager about the situation, not a single sign empathy or concern about the patients health was shown. Only a statememnt of "you cannot prove it is our fault". Entertaiment staff were exceptional.”

“El personal muy amable y el lugar mucho mejor de lo q esperaba”

“The resort has great beaches and delicious, but overpriced food. Rooms were spacious and very clean and comfortable beds.”

“To start with, when booking this stay we were not aware that this room was actually located at Villa La Estancia. Why was this called Beachside Escape? The room was nice but the balcony was shared with the larger unit next door. We were not aware of this and felt awkward using this space. We also felt that it could be a security risk. We noticed a lot of the balconies had partitions up for these reasons. We had a mini fridge, coffee maker but could not plug in the coffee maker as the cord was...