Hotell med pool i Nuevo Nayarit

“Yes ”

“Got food poisoning from the recerved dinner in Restaurant Tokyo. Food quality in general there was the worst we had in our 2 weeks stay in Mexico. After getting very sick, we were not able to even get water bottle from the reception to help. When approaching the staff and the manager about the situation, not a single sign empathy or concern about the patients health was shown. Only a statememnt of "you cannot prove it is our fault". Entertaiment staff were exceptional.”

“Everything was perfect — food, amenities, staff. Luz in the coffee shop was a standout among all the friendly and hardworking employees. She served us our morning coffee with a smile every day. ”

“It is a great place with spacious condo-style rooms in an upscale setting. Food was amazing with a wide range of cuisines. The INSU bar/restaurant at the top allows the most amazing sunsets, with great cocktails and delicious "tapa-style" dishes. Our groups of university aged kids absolutely loved the laid back attitude and the Beach Club - service is spot on. Big thanks to Julio, Victor, and Abdi! They made the difference for our beach experience. #1 Employee in our experience had to be...

“Unfortunately our rental car was stolen from the parking garage of the hotel while the valet parking had the key in their station. This matter is still under investigation by hotel, police and car rental company but we really hope that hotel assumes responsibility for this and increase security and processes in their parking and valet services. Of course this ruined our stay there, otherwise good.”

“En general todo nos gustó, pero si deberían modernizar las habitaciones están un poco anticuadas. ”

“Very nice place and accommodation with great attention to details. No complaints, all went well with everything: food quality and variety, staffing and amenities. The only thing I’d comment is the amount of bills and receipts that need to be signed even if you didn’t consume anything or your meal/drinks were included in the package. I’d come back again if this thing is fixed. Thanks. ”

“Excelente atención de todos! Lo unico que recomiendo a la Gerencia es que contraten más personal. Si bien todos! Todos me atendieron siempre con una sonrisa ,no se daban abasto con la atención de todas las mesas, y huéspedes. Ojo y atención en eso! ”