Spahotell i Nuevo Nayarit

“Got food poisoning from the recerved dinner in Restaurant Tokyo. Food quality in general there was the worst we had in our 2 weeks stay in Mexico. After getting very sick, we were not able to even get water bottle from the reception to help. When approaching the staff and the manager about the situation, not a single sign empathy or concern about the patients health was shown. Only a statememnt of "you cannot prove it is our fault". Entertaiment staff were exceptional.”

“Overall great experience. Family of 5 kids age 11years-8months.”

“Absolutely wonderful staff, restaurant dining was great, beautiful resort over all”

“Good”

“Atención de primera, personal sumamente amable, el lugar verdaderamente hermoso, los alimentos sencillos pero muy sabrosos, area muy natural. La alberca deliciosa, en fin me encantó ”

“We loved that the resort campus as it was very self sufficient with many activities and options for dining and quick ride to the beach and some amazing views of the mountains and the ocean! On few occasions given BON park is under construction the waiting time for the shuttle was bit tricky but mostly no issues as teams were very accommodating. When our kid fell ill the concierge were able to help bring a doctor in short notice which was very helpful given this was our first trip to Mexico and...

“Nice room, great and friendly staff. The resort was nicely updated and very clean. An amazing beach!”

“Unfortunately our rental car was stolen from the parking garage of the hotel while the valet parking had the key in their station. This matter is still under investigation by hotel, police and car rental company but we really hope that hotel assumes responsibility for this and increase security and processes in their parking and valet services. Of course this ruined our stay there, otherwise good.”