Hotell i Nuevo Nayarit

“En general nuestra estancia fue agradable, todo el personal es amable, habitaciones cómodas y la limpieza buena. Algunos días no resurtieron los snacks y el frigobar. Ángel nuestro host, siempre atento Brenda, Giselle y Manuel en la alberca; Angel en el desayuno en Lia y Ricardo en Kobo fueron especialmente amables y dispuestos a hacernos pasar buenos momentos. La comida en general es muy rica y lo que se ofrece en la cafetería también lo disfrutamos mucho. En la cena en Agua Madre el servicio...

“Servicio y atención de calidad! El mejor hotel de nuevo Vallarta”

“Me agradó la alberca principal, la atención de todo el personal”

“I like the clean room and the balcony looks nice and clean I love the lobby smells fresh always”

“Best hotel ever. Best experience”

“Fiesta Americana Riviera Nayarit was definitely underwhelming, as I had come to expect based on previous experiences with Fiesta Americana and other hotel chains. I expected to arrive in a very nice, modern, property. It was nothing like that. Elevators were old (my girlfriend actually got stuck on a trip to our room) as was the room we stayed in. It still had one of those old school air fresheners; the room was fresh but not super fresh. It had 2 ventilators, 1 was not working. The TV was not a...

“Todo muy bien”

“habitación muy limpia y grande ideal para familias”

“En general muy positivo todo. Buena comida, las instalaciones muy bien, el servicio de meseros y del personal de servicio excelente. Podrían mejorar su señal de internet y el método para reservar en los restaurantes especiales es algo complejo. Pero, en general, todo muy bien, sí lo recomiendo.”

“The only thing I can really complain about is the Wi-fi signal that is very weak and can hardly give you access to the internet. Also, their business center has computers are that are so old it me 20 minutes just to start it and get into my accounts. Also, they only provide coffee and water on the first day of arrival as a welcome. For the rest of your stay you have to get your own. Otherwise, everything was excellent.!!!!”

“Todo excelente. Recomendación ofrecer a los huéspedes almohadas de mejor calidad debido a que ya están viejas y algunas con bolas que evita descansar muy bien.”

“The resort has great beaches and delicious, but overpriced food. Rooms were spacious and very clean and comfortable beds.”

“Got food poisoning from the recerved dinner in Restaurant Tokyo. Food quality in general there was the worst we had in our 2 weeks stay in Mexico. After getting very sick, we were not able to even get water bottle from the reception to help. When approaching the staff and the manager about the situation, not a single sign empathy or concern about the patients health was shown. Only a statememnt of "you cannot prove it is our fault". Entertaiment staff were exceptional.”

“Property is beautiful, been coming here for 5 years in a row. Love how safe and clean the property is. Restaurant staff and pool staff are awesome. Few staff I consider friends are Reggie, Enrique and Freddy, Antonio. Check in was not an issue, but this time around my hubby is diabetic and our fridge wasn’t working to store his insulin. We called front office and they send maintenance but it still wasn’t working until the next morning. We called the front office again took almost 1/2 of my day...

“Lo único bonito del hotel es el lobby tuvimos que pasarnos al riu palace, riu vallarta muy sucio habitacines muy desagradabkes y oliendo mal, no vale la pena pagar lo que cobran en ese hotel”

“The staff was kind and room okay. I would say it was fair service for the price payed.”

“To start with, when booking this stay we were not aware that this room was actually located at Villa La Estancia. Why was this called Beachside Escape? The room was nice but the balcony was shared with the larger unit next door. We were not aware of this and felt awkward using this space. We also felt that it could be a security risk. We noticed a lot of the balconies had partitions up for these reasons. We had a mini fridge, coffee maker but could not plug in the coffee maker as the cord was...

“Everything was perfect! I Would definitely recommend Condominios Balancan.”