Resorter i Nuevo Nayarit

“prácticamente todo estuvo excelente en la propiedad, solo hubo problemas con el aire acondicionado, pero esto fue resuelto por mantenimiento.”

“At check-in, I asked for a bottle of water because I was thirsty. I paid for the bottle of water with my credit card and gave the employee a $6 tip (3 new $2 bills). At checkout, I was told I owed them for a bottle of water. I told them I paid for the water at check-in, and gave a generous tip. They told me I was a liar and that I needed to pay for the water. I felt humiliated because they told me the only way they could verify my account of the payment was by reviewing video cameras. I...

“Everything went exactly as we envisioned. Great staff, great food, great amenities. We would love to come back.”

“Excellent property, we've been visiting for 15 years and we love it. This time though the staff seemed disconnected and rude. We are always welcomed with a glass of sparkling wine, this time just a bottle of water and then served the wine just when asking. We travel as a big family and booked a studio and a 1 room suite, and as everyone who knows this property also knows this types of rooms when together can be connected as a big apartment. We were told we had them together just to find out this...

“The help was excellent especially the staff by the pool Alex took excellent care of us always Jonny on the spot the Maude were excellent they even brought cookies at turn down the only gripe I had was they would not let us check in 15 minutes early lines got extremely busy at three meals were good their idea of a great steak and mine were different the least expensive steak was spot on the more expensive tasted like it was boiled some people could like it just not me over all great vacation”

“Good experience for the price. The rooms and bathrooms were a bit worn out but the staff were very service minded. We had to change room few times due to humidity and fungi smell. The staff were responsive, helpful and never got defensive when asking for a change.”

“Beautiful place, super nice staff, different choice of food was amazing”