Palmetum de Santa Cruz de Tenerife

Handikapprummet var stort och kalt. Inget av rummet hade ett skrivbord, inte ens en stol, bara en pall per rum, men handikapprummet hade en låg soffa, som ingen handikappad kan sitta i, för låg. Stor duschplats, men inget att sitta på, ingen halkmatta. Min gamla svärmor kan bara sova sittande, vi bad om att låna en fåtölj som stod utanför gymmet, aldrig att jag såg någon sitta i den, men det fick vi inte. Jag betalade för havsutsikt, fick det inte. De betalade inget tillbaka, ska skulle ordna med resebyrån!

We were there in June-July 2014. The neighbourhood of the hotel is very good, it is close to Playa de Americas (15 min walk) and very close to costa Fanãbe (10 min walk) where all the water activities are. Our room was upgraded per prior request so we had ocean and pool view, and the room was so big that we hardly used all of it. I guess a family of 4 would have been pretty comfortable there. All the personnel were very helpful and polite, they were very swift when something was needed and almost all of them spoke Spanish, English and German pretty fluently. There is gym, tennis court, pool, sauna, jacuzzi, and a lot of other facilities one can use for free but surprisingly no free internet or wifi, and no wifi in the room in general. ( which could be good or bad depending on how how far from work you would like to be during vacation time - for me it was all not that bad since i am an internet addict) Prices of pops and drinks even in the hotel are fairly okey. All in all, we enjoyed very much staying at this hotel and I would happily recommend Riu Arecas to any friend or relative.