Hotell nära Paradise Plaza shoppingcenter

“Great new hotel, despite not having direct access to the beach, it was super comfortable, the pool area on the top is really nice (with 2 warm jacuzzi) and great views , rooms are super nice and clean (with partial sea view in the room we got), excellent breakfast, 24/7 parking garage FREE, without valet parking (we had bad experience before), and beach is literally 5 minutes away walking, definitely recommend the place for what you get and the price (it is even more worth it than some hotels...

“La vista a la playa súper despejada, el personal muy atento en todo momento, el área de la alberca súper cómoda y la comida en todos los restaurantes muy rica. Me encantó, volveré ”

“This is a very nice hotel. Not crowded. The service and food is excellent.”

“Excelente”

“Did not try breakfast . ”

“Unfortunately our rental car was stolen from the parking garage of the hotel while the valet parking had the key in their station. This matter is still under investigation by hotel, police and car rental company but we really hope that hotel assumes responsibility for this and increase security and processes in their parking and valet services. Of course this ruined our stay there, otherwise good.”

“Ñ”

“Got food poisoning from the recerved dinner in Restaurant Tokyo. Food quality in general there was the worst we had in our 2 weeks stay in Mexico. After getting very sick, we were not able to even get water bottle from the reception to help. When approaching the staff and the manager about the situation, not a single sign empathy or concern about the patients health was shown. Only a statememnt of "you cannot prove it is our fault". Entertaiment staff were exceptional.”

“Es un edificio muy cómodo, con centros comerciales y playas muy cercanas, mi estancia en el departamento fue increíble, la atención que recibes es increíble, te tratan como un verdadero cliente y no como uno más, en cuanto pague, no subió el costo, fue el mismo que decía directamente aquí, sin impuestos engañosos, la verdad yo recomiendo muchísimo estos departamentos, son económicos, limpios y muy bonitos ”

“The hotel looks good, and the staff really tried their best. There is a laundry machine, but no detergent pods are provided — they charge $3 for a single pod. It’s an all-inclusive resort, but if you want to order food to your room, they charge an additional 10% service fee on the order, which has never happened to me at any other resort. They are very focused on going green, so there are no water bottles in the rooms , there is a cooler water in each floor, so you can fill water to your...

“Lagom lyxigt å bra service♥️”

“.”

“Estuvimos los días de un narco bloqueo en Puerto Vallarta y necesitamos quedarnos un día más por necesidad y tuvimos que pagarlo y nos hicieron muy poco descuento ”

“Todo bien gracias”

“I have very mixed feelings about my stay. The resort itself is beautiful, featuring three massive pools, and generally good food with smiling staff. However, the "behind the scenes" experience was exhausting, and by the end, I was actually ready to head home early. I moved to 3 different rooms within the first few days ( Room 1: Started with a toilet that wouldn't flush and a massive sink leak. Maintenance was intrusive, returning after I asked for privacy and leaving dirty boot prints behind....

“Regular esperaba un poco más ”

“The odor in the room was horrible, the room itself was large, however the smell made it very unpleasant .we were just a quick overnight stop, would not have stayed a minute longer”

“Departamento nuevo limpo, cerca de la playa, con estacionamiento ”