Hotell nära Playa Ballenas

“Real bad price value ratio. Staff unfriendly, especially management. Service really bad for a high star hotel. Beds unmade when we arrived in the middle of the night, took 30 mins to get someone to do them. To few elevators to cater for all guest with horrible waiting times as result. Everything at hotel is at rip off prices, like a bag of Cheetos for 14 dollar in the hotel mini market”

“All Kempinsky Hotel workers are so kind”

“A nice hotel with lots of attractions. worth visiting. nice staff though the restaurant in main was bad service”

“This was our second time at this resort in 3 weeks! Yes we went three weeks ago and came right back. Just laying out in the cabana with a pool view and ocean view makes it worth it. There is a man named Angel who works there and even though he was not our cabana person he was so informative about the resort a where to eat and when! Because of him we do the chefs table twice which was wonderful! This man made sure we had such a wonderful stay! The staff is what really makes this resort unique...

“Convenient location to La Isla shopping center and the ferris wheel. Incredible views from the roof. Staff was super friendly & helpful. Baggage storage was very useful amenity.”

“Very good food for an all inclusive. Friendly and helpful staff. Would stay again. ”