Hotell nära Playa Paraiso golfbana

“From arrival to departure, our stay at the Valentin was perfect. The staff is amazing, attentive, and super-friendly. The restaurants were delicious and met 5 star expectations. We absolutely adored the entertainment crew and all of the resort activities. This was a wonderful vacation and thoroughly enjoyed by our group of seven, which ranged in age from 18 to 70. The rooms were immaculate and very comfortable. We will return in the future.”

“Es excelente el hospedaje, el hotel es muy bonito”

“We had a wonderful short stay at the Belmond Maroma to celebrate our engagement. The staff and their service were top notch. In particular, Emanuel took great care of us. The spa was wonderful for both treatments and some time in the hot/cold plunges, steam and sauna. The restaurants were picturesque right on the beach - we particularly liked breakfast with the fresh juices of the day and daily changed pastries. The gym setup is excellent and the daily complimentary activities rounded out our...

“The property was excellent, Staff, amenities, food options, entertainments .. very well thought out .”

“Staff unfriendly at check in. Most places were not open. All rooms were rented had issues, chili g smoke detectors, that took two days to fix, broken phone, toilet and shower. Room decor for birthdays were not done, mine said happy honeymoon and I came solo. Just overall very dissatisfied with this resort. They need customer service help.”

“We loved the hotel! Food was great and the staff was great and they were very friendly.”

“Excelente hotel en la Riviera Maya. El servicio es increíble durante toda la estancia. En los restaurantes fueron muy amables y buenos con nosotros. Disfrutamos mucho de la comida en el hotel. La playa la mantienen muy limpia a pesar del sargazo que llega por lo que es muy cómoda para estar ahí. Lo mismo para la alberca que esta impecable y el servicio de lo mejor. Las habitaciones son cómodas y amplias, cuentan con su alberca privada y uno tiene mucha privacidad. Algo a mejorar pueden ser...

“A lot of solicitation by staff and outsiders A stagnate smelly swamp by the rooms Mosquitoes and possibly bed bugs Raccoons everywhere Okay food at best”

“It is a new construction, the room was amazing, really clean, with ocean view, the pool really nice. The only thing that it was a big minus is that the Wi-Fi wasn't working in our room, we notified the front desk clerk and went to our room to try to fix it but couldn't be fixed and in that area my phone didn't have good reception there, other than that it was great. ”

“All staff was amazing we have a special needs son and everyone was super caring and understanding, Vivian and Jasmin were outstanding”

“We liked the simplicity of the rooms; spa and service was truly amazing. Nice pools and beach club. Food was great. Neighbor St Regis access is great for dinner at Toro and walking just to see( we have stayed there before and it is awesome as well) Make sure that you have unobstructed view to the room TV or ask for a change.we did. Overall loved it”

“Great Hotel, one of my favorites! I’ll be back !”

“We stayed for 9 nights and there was not a day without some kind of mistake or misunderstanding. The staff is very very polite and friendly, but they lack professionalism and training. Some servers in the restaurants don’t speak very good English, so that can be an area of improvement. The overall impression is that the whole operation is out of tune. Strong management and review of all aspects of operations is recommended. Alila is not on par with the rest of the Mayakoba hotels.”

“It was a great experience! I would say that rooms need an update. The was water leak in the bathroom, our phone shower wouldn’t stay in its place, and there were tiny ants crawling around the bathroom sink. With all that said, room wad clean and we had a comfortable bed. I liked the private pool in our area.”

“It was a pleasant stay except that! The hot water does not work, the air conditioning fails 1 time out of 4. Not to mention that the pool's water levels are too low, so the filter doesn't work.…. ”