Hotell nära Santuario de la Esperanza tidskapsel

“Our stay at SOTA was nothing short of amazing. The drive to the retreat was not too out of reach, and made sense, as we were in the jungle of Puerto Morelos. We arrived a little later than expected, but greeted upon arrival at the gate by the staff. We were helped with our luggage to our stay, and we were stunned at every step! In our unit, there were fresh fruits waiting for us on the table. Our room was surrounded by glass looking out into the jungle, and every room had access to opening...

“Rummet fint. Fin utsikt. Hjälpsam personal.”

“Staff was absolutely amazing!”

“Fantastiskt fin och fräsch lägenhet med allt man behövde. Ljuvlig utsikt från de två balkongerna och gångavstånd överallt. ”

“We’ve traveled around the Yucatán many times and stayed in some truly wonderful places, but this hotel stands out above them all. It is by far the most welcoming and relaxing place we’ve experienced. The location, atmosphere, and views are simply unbeatable—including the breathtaking view from the hotel room. The service is excellent, and it adds tremendous value that one of the area’s best restaurants is located right at the hotel. Having a top-class scuba diving center on site, along with the...

“Accommodations are very clean, great location, staff are very friendly and helpful. This Accommodation would be great for short term guests but falls very short on long term guests. I was booked for 7 weeks but was expected to go that long without fresh sheets and towels unless I was willing to pay for them. When I wanted to send my linens to Rush Laundry for much less than what they wanted to charge me, I was told that I couldn't send their property out...on the original booking it stated that...

“Good staff”

“The apartment was very clean upon arrival, checkin was easy, (keys in a lock box). Lots to see and do everything within walking distance. The beach 5 min walk and a large grocery also 5 min away. If you have mobilty issues this place has 34 steps to walk up to get in. There was no housekeeping and no broom to sweep up all the fallen palapa grass from the roof of the apt which seems to fall daily.”

“It was a pleasant stay except that! The hot water does not work, the air conditioning fails 1 time out of 4. Not to mention that the pool's water levels are too low, so the filter doesn't work.…. ”

“Just got back from the El Cid Marina Beach. Pools were great. Room was clean. Staff helpful. Beware of the timeshare they try to sell. You will be stuck for 3 hours plus for a small promised gift. We loved our suite. Two separate rooms, one for my four teenage daughters and one for my husband and I. Three bathrooms and a huge kitchen table. Stove, microwave, etc. Great ocean view, however, every morning the trucks were out cleaning the sargassum. The smell was awful. The beach was unusable. It...

“Over all for the price the hotel was fine. There could be some simple improvements made. Don’t count on the fridges. We rented several rooms and none of them were very cold. One room has a clogged shower and the water didn’t drain. They gave us a new room. Also in the bathroom I could see what looked like black mold. Beds were clean and comfy and the pool was nice. Great staff. Nice location.”

“Very nice room and environment. The beds were very hard, but we loved everything else about the room. Breakfast was good and we could order it in advance so they could prepare it and we didnt have to wait. Very good service overall!”