Hotell nära Paradise Beach

“The service was above and beyond food was OK. Everything was clean. It was just a little bit crowded because of spring break.”

“Poolside seating was plentiful and comfortable ”

“Absolutely wonderful place! Beautiful, relaxing, and everything smells so good! My only complaint is the pool is unheated! My 2.5 year old had purple lips within 10 minutes of playing in it in 80° weather. The pool largely remains empty, as it’s just too uncomfortable.”

“Las instalaciones,trato de el personal,amenidades y servicios son ecxelentes, En contra parte la calidad,sabor,cantidad y experiencia de los alimentos esta muy por debajo de lo que esperaba y con relacion a los precios de los alimentos son execivamente caros... Tener la capacidad economica y el poder de compra por parte del cliente no implica que se deba de cobrar fuera de proporcion y menos aun cuando la relacion costo beneficio esta mal proporcionada. En conclucion,la experiencia fue buena...

“It’s an interesting place. Pros - great value Good rooms Clean No pool hot tub not working Cons. Isolated nothing around No English Snack bar shuts at 5:30 rather expensive ”

“Beach is not the best, but everything else is superb! Somewhat overpriced. Staff could do better at communicating with restaurants,”

“They consider themselves as luxury but they are really not. There were mice droppings ALL OVER the outside of the room in the hallways. Mice droppings in the staircase corners. They have an infestation!!! Also everything is made pretty cheap (furniture, decor, etc). The staff was overwhelmed with the occupancy the week we were there. Would not come back. Hector at the pool and beach was great!! And the lady that did the margarita class was awesome!”

“Worldclass. If i could give this hotel 6 stars i would. Amazing service, amazing food, amazing room. Top 3 hotels we have ever stayed at. Will definitely come back. ”

“The owners, Mark and Irina are fantastic host. Chef Derek is great. The place is truly serene and amazingly beautiful. The Glass house is very nice. Highly recommended ! My suggestion: Is to have a small microwave and coffee maker. Also, a dolly to transport the luggage’s to the suites. ”

“We stayed here with two families with 4 kids under 10 for two nights.They had so much for them to do. A pool, bounce houses, a trampoline, electric cars, a campfire, and they even got to play with the resident bunny, ducks, and chickens. The staff was also extremely kind and helpful making the kids food to order throughout the day and always finding things to entertain them. We didn't have our own car, but they happily drove us to local cenotes and even helped pick up a friend who needed a ride...

“The staff at check in and out could use some hospitality training - this is our 4th stay and this has never improved although overall service at the resort has significantly improved aside from this. The amenities and location are wonderful and it is a beautiful resort. The waiters at the beach were excellent as always and should be given a shout out including Victor, Juan and Edwin”

“Todo bien ”

“This hotel is amazing! Our room with bathtub on the balcony was amazing! And the view was lovely, we could see the sunrise from bed! The staff was super friendly! Especially at the reception, and Ann was a superstar! The hotel only has a few rooms and is very calm, perfect for some relaxing days. Would love to go back! ”

“Staff and quiet ”

“Th food was amazing The staff was amazing The beach was amazing Only thing was hoping for bikes with gears But everything was wonderful ”

“The staff were absolutely incredible. Everyone is so kind, welcoming, and really tries to make your stay special. The more inclusive policy of this hotel makes your stay so relaxing and allows you to truly enjoy the experience”