Spahotell i Queens

"I have to give this hotel 2 out of 5 stars because of the poor cleaning standards. In our first room, we found two old diapers in the trash bin on the TV stand, as well as hair on the bathroom floor and crumbs on the desk. We asked to switch rooms, but in the second room we also found hair on the floor and crumbs that hadn’t been cleaned, so the issue continued even after moving. The staff were friendly and helpful and the location was good, so this is not about the housekeepers themselves. It feels more like management doesn’t give them the proper equipment or time, because we never saw any vacuums being used, only brooms, and it is hard to keep rooms properly clean that way. The hotel has potential, but the cleaning issues ruined a big part of the experience for us."