Spahotell i Rila

“Stor och fin lägenheten i förhållande till priset dock var service och bemötande mycket dåligt. Vi fick byta lägenhet dag två då det läckte in vatten genom taket i den vi bodde i först. Den vi fick istället var äldre, klart mindre och saknade balkong, öppenspis och tvättmaskin. Detta påpekade vi för hon som stod i receptionen och förväntade oss någon form av kompensation men vi fick inget. Vi bad även henne ta detta med sin chef men vi fick ingen återkoppling alls. Även deras transport fram...

“Nice hotel with a wonderful spa. Room was noisy at night. Seemed to be security guards outside our window talking and laughing until well after midnight. Road noise was a problem until after midnight. Ask for a room on the back side away from the road. ”

“The room was very convenient, with a lovely bathroom. Great area for walking and relaxing”

“Beautiful and quiet place!”

“Great parking. Small ski rental shop on premises. Employees easy to deal with when around. Wifi was terrible. Pool spa area and locker room smelled and seemed unclean. Gym has very old equipment”

“Every yeat we stay at Regnum hotel and it is always perfect. They have made renovation of the main hall and it looks beautiful. Since we always book family apartment with kitchen, there are plates, glasses but never any dishes to make food - sinple soup or pasta. ”

“Nice hotel, got a free upgrade on arrival. They don’t offer couples massage but managed to find another masseuse to accommodate our request. Spa facilities were good. Good value for money, would stay again if we went back for the skiing. ”

“Decent hotel, close to the ski slopes. It's not exceptionally fancy but the SPA area was nice and the apartment was spacious and comfortable”