Terrace/patio
Check availability

Reviews of SpringHill Suites by Marriott Chattanooga South/Ringgold, GA

2.5 out of 5
SpringHill Suites by Marriott Chattanooga South/Ringgold, GA
155 General Lee Drive, Ringgold, GA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 611 out of 902 reviews" "
Rating 8 - Good. 170 out of 902 reviews" "
Rating 6 - Okay. 57 out of 902 reviews" "
Rating 4 - Poor. 38 out of 902 reviews" "
Rating 2 - Terrible. 26 out of 902 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite comfortable. Nice environs ..
Stayed 1 night in May 2024

10/10 Excellent

Ricardo Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Housekeeping was loud and talking on the phone outside room
Stayed 1 night in Apr 2024
Response from Mr. Porter on 16 May 2024
Thank you for your feedback

10/10 Excellent

Timothy, Blythewood

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Mr. Porter on 16 May 2024
Thank you for your feedback

10/10 Excellent

Alex

Stayed 1 night in Apr 2024
Response from Mr. Porter on 16 May 2024
Thank you for your feedback

10/10 Excellent

Terri

Stayed 1 night in Apr 2024
Response from Mr. Porter on 16 May 2024
Thank you for your feedback

6/10 Okay

Jenna

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2024
Response from carmen on 24 Apr 2024
Thank you for sharing about your recent stay at Springhill Suites Chattanooga South/Ringgold. We hope to welcome you again in the future!Thanks again.Carmen Henley-GM

4/10 Poor

Lewis

Travelled with family
Disliked: Cleanliness, amenities
Maid service did not fully clean our room
Stayed 3 nights in Mar 2024
Response from carmen on 24 Apr 2024
Thank you for sharing about your recent stay at Springhill Suites Chattanooga South/Ringgold. I sincerely apologize for the oversight by our housekeeping staff. We will review best practices and standards in an effort to improve upon the services that we provide. Thanks again, Carmen Henley-GM

10/10 Excellent

Charlie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely recommend. Nice, safe place to stay.
Stayed 1 night in Apr 2024
Response from carmen on 24 Apr 2024
Thank you for sharing about your recent stay at Springhill Suites Chattanooga South/Ringgold. We are pleased that you had an enjoyable experience and we look forward to welcoming you again in the future!Thanks again, Carmen Henley-GM

10/10 Excellent

Thomas

Stayed 1 night in Apr 2024
Response from carmen on 24 Apr 2024
Thank you for sharing about your recent stay at Springhill Suites Chattanooga South/Ringgold. We are pleased that you had an enjoyable experience and we look forward to welcoming you again in the future!Thanks again, Carmen Henley-GM

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly service
Stayed 3 nights in Mar 2024
Response from carmen on 24 Apr 2024
Thank you for sharing about your recent stay at Springhill Suites Chattanooga South/Ringgold. We are pleased that you had an enjoyable experience and we look forward to welcoming you again in the future!Thanks again, Carmen Henley-GM

10/10 Excellent

Ray

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff available, very friedly, helpful. Very quiet at nite, for rest. Breakfast was plentiful, kept stocked while open.
Stayed 2 nights in Mar 2024
Response from carmen on 24 Apr 2024
Thank you for sharing about your recent stay at Springhill Suites Chattanooga South/Ringgold. We are pleased that you had an enjoyable experience and we look forward to welcoming you again in the future!Thanks again, Carmen Henley-GM

10/10 Excellent

Harley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from carmen on 24 Apr 2024
Thank you for sharing about your recent stay at Springhill Suites Chattanooga South/Ringgold. We are pleased that you had an enjoyable experience and we look forward to welcoming you again in the future!Thanks again, Carmen Henley-GM

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in a double queen suite which also had a sofa to sleep on with a trundle bed. The room was spacious, and my kids were thrilled that they could each have their own bed. The staff were friendly and helpful. The breakfast was delicious with several options, and items were continually restocked. The indoor pool was nice for the kids. There were a few areas where housekeeping could improve, but overall it was clean. We felt safe and comfortable and would definitely stay again.
Stayed 3 nights in Mar 2024
Response from carmen on 24 Apr 2024
Thank you for sharing about your recent stay at Springhill Suites Chattanooga South/Ringgold. We are pleased that you had an enjoyable experience and we look forward to welcoming you again in the future!Thanks again, Carmen Henley-GM

10/10 Excellent

Marzena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2024
Response from carmen on 27 Mar 2024
Dear Marzena,Thank you for sharing about your recent stay at Springhill Suites Chattanooga South/Ringgold. We are pleased that you had an enjoyable experience and we hope to welcome you again in the future!Thanks again, Carmen Henley-GM

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean besides under the trundle bed and the phone didn't work to call front desk.
Stayed 1 night in Mar 2024
Response from carmen on 27 Mar 2024
Dear Jennifer, Thank you for sharing about your recent stay at Springhill Suites Chattanooga South/Ringgold. I do apologize that your phone was not working and for any inconvenience that this may have caused during your stay. Your feedback regarding the trundle has been shared with our housekeeping leaders in an effort to improve upon the services that we provide. Thank you,Carmen Henley-GMThanks again, Carmen Henley-GM

8/10 Good

Peter, Edgartown

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Affordable hotel next to local restaurant and with convenient highway access.
Stayed 3 nights in Mar 2024
Response from carmen on 27 Mar 2024
Dear Peter,Thank you for sharing about your recent stay at Springhill Suites Chattanooga South/Ringgold. We are pleased that you had an enjoyable experience and we hope to welcome you again in the future!Thanks again, Carmen Henley-GM

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in Mar 2024
Response from carmen on 27 Mar 2024
Dear Adrian,Thank you for sharing about your recent stay at Springhill Suites Chattanooga South/Ringgold. We are pleased that you had an enjoyable experience and we hope to welcome you again in the future!Thanks again, Carmen Henley-GM

10/10 Excellent

Victoria

Stayed 1 night in Mar 2024
Response from carmen on 24 Apr 2024
Thank you for sharing about your recent stay at Springhill Suites Chattanooga South/Ringgold. We are pleased that you had an enjoyable experience and we look forward to welcoming you again in the future!Thanks again, Carmen Henley-GM

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from carmen on 27 Mar 2024
Dear Kevin,Thank you for sharing about your recent stay at Springhill Suites Chattanooga South/Ringgold. We are pleased that you had an enjoyable experience and we hope to welcome you again in the future!Thanks again, Carmen Henley-GM

8/10 Good

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was good.
Stayed 1 night in Mar 2024
Response from carmen on 27 Mar 2024
Dear Jacqueline,Thank you for sharing about your recent stay at Springhill Suites Chattanooga South/Ringgold. We are pleased that you had an enjoyable experience and we hope to welcome you again in the future!Thanks again, Carmen Henley-GM

10/10 Excellent

Wangqing

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Mar 2024
Response from Carmen on 6 Mar 2024
Thank you for sharing about your recent stay at Springhill Suites Chattanooga South/Ringgold. We are so very pleased that you had an enjoyable experience and we hope to welcome you again in the future!Thanks again, Carmen Henley-GM

10/10 Excellent

Lori

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, great breakfast.
Stayed 1 night in Feb 2024
Response from Carmen on 6 Mar 2024
Thank you for sharing about your recent stay at Springhill Suites Chattanooga South/Ringgold. We are so very pleased that you had an enjoyable experience and we hope to welcome you again in the future!Thanks again, Carmen Henley-GM

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from carmen on 6 Mar 2024
Thank you for sharing about your recent stay at Springhill Suites Chattanooga South/Ringgold. We are so very pleased that you had an enjoyable experience and we hope to welcome you again in the future!Thanks again, Carmen Henley-GM

10/10 Excellent

Robert, Dubuque

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Carmen on 27 Feb 2024
Dear Robert, Thank you for sharing about your recent stay at Springhill Suites Chattanooga South/Ringgold. We are so very pleased that you had an enjoyable experience and we hope to welcome you again in the future!Thanks again, Carmen Henley-GM

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really appreciated the warm reception
Stayed 1 night in Feb 2024
Response from Carmen on 27 Feb 2024
Dear Robert,Thank you for sharing about your recent stay at Springhill Suites Chattanooga South/Ringgold. We are so very pleased that you had an enjoyable experience and we hope to welcome you again in the future!Thanks again, Carmen Henley-GM

6/10 Okay

Maqui

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice size bedroom. Same as the bathroom. Bed and pillows were not what we expected
Stayed 1 night in Feb 2024
Response from Carmen on 16 Feb 2024
Thank you for sharing about your recent stay at Springhill Suites Chattanooga South/Ringgold!

10/10 Excellent

Jamie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and had a decent breakfast
Stayed 1 night in Feb 2024
Response from Carmen on 16 Feb 2024
Thank you for sharing about your recent stay at Springhill Suites Chattanooga South/Ringgold! We are pleased that you had an enjoyable experience and we hope to welcome you again in the future!Thanks again, Carmen Henley-GM

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Carmen on 16 Feb 2024
Thank you for sharing about your recent stay at Springhill Suites Chattanooga South/Ringgold! We are pleased that you had an enjoyable experience and we hope to welcome you again in the future!Thanks again, Carmen Henley-GM

10/10 Excellent

Mary Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Great place- wonderful check in experience
Stayed 1 night in Feb 2024
Response from Carmen on 16 Feb 2024
Thank you for sharing about your recent stay at Springhill Suites Chattanooga South/Ringgold! We are pleased that you had an enjoyable experience and we hope to welcome you again in the future!Thanks again, Carmen Henley-GM

10/10 Excellent

Ellen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location just off I75. Walking distance to a great restaurant called Farm to Table!
Stayed 1 night in Jan 2024
Response from Carmen on 16 Feb 2024
Thank you for sharing about your recent stay at Springhill Suites Chattanooga South/Ringgold! We are pleased that you had an enjoyable experience and we hope to welcome you again in the future!Thanks again, Carmen Henley-GM

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Carmen on 16 Feb 2024
Thank you for sharing about your recent stay at Springhill Suites Chattanooga South/Ringgold! We are pleased that you had an enjoyable experience and we hope to welcome you again in the future!Thanks again, Carmen Henley-GM

10/10 Excellent

mark

Stayed 1 night in Jan 2024
Response from Carmen on 16 Feb 2024
Thank you for sharing about your recent stay at Springhill Suites Chattanooga South/Ringgold! We are pleased that you had an enjoyable experience and we hope to welcome you again in the future!Thanks again, Carmen Henley-GM

10/10 Excellent

DENISE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Carmen on 16 Feb 2024
Thank you for sharing about your recent stay at Springhill Suites Chattanooga South/Ringgold! We are pleased that you had an enjoyable experience and we hope to welcome you again in the future!Thanks again, Carmen Henley-GM

8/10 Good

Colette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restauants were 3-5 miles away
Stayed 1 night in Jan 2024
Response from Carmen on 16 Feb 2024
Thank you for sharing about your recent stay at Springhill Suites Chattanooga South/Ringgold!

10/10 Excellent

Mark Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always have a nice stay at this hotel.. clean and staff is very friendly.. farm and fork restaurant is a plus!
Stayed 1 night in Jan 2024
Response from Carmen on 23 Jan 2024
Dear Mark Jason,Thank you for sharing about your recent stay at Springhill Suites Chattanooga South/Ringgold. We are pleased that you had an enjoyable experience and we hope to welcome you again in the future!Thank you, Carmen Henley-GM

8/10 Good

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy, clean and a
Nice accommodations, comfortable bed and pillows, well stocked, and clean. Our king suite was nice with enough room to not feel cramped but the price was reasonable.
Stayed 2 nights in Jan 2024
Response from Carmen on 23 Jan 2024
Dear Michael, Thank you for sharing about your recent stay at Springhill Suites Chattanooga South/Ringgold. We are pleased that you had an enjoyable experience and we hope to welcome you again in the future!Thank you, Carmen Henley-GM

10/10 Excellent

Cami

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay here again!
Great hotel! Modern amenities, comfy bed and spacious. Location is great with lots of dinner options. Farm to Fork restaurant is in walking distance.
Stayed 1 night in Jan 2024
Response from Carmen on 23 Jan 2024
Dear Cami, Thank you for sharing about your recent stay atSpringhill Suites Chattanooga South/Ringgold. We are pleased that you had an enjoyable experience and we hope to welcome you again in the future!Thank you, Carmen Henley-GM

10/10 Excellent

DENISE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Carmen on 23 Jan 2024
Dear Denise, Thank you for sharing about your recent stay at Springhill Suites Chattanooga South/Ringgold. We are pleased that you had an enjoyable experience, and we hope to welcome you again in the future!Thank you, Carmen Henley-GM

10/10 Excellent

Daniela

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
I loved the modern furniture throughout the hotel.
Stayed 1 night in Dec 2023
Response from Carmen on 23 Jan 2024
Dear Daniela,Thank you for sharing about your recent stay atSpringhill Suites Chattanooga South/Ringgold. We are pleased that you had an enjoyable experience and we hope to welcome you again in the future!Thank you, Carmen Henley-GM

8/10 Good

Edward

Stayed 1 night in Jan 2024
Response from Carmen on 23 Jan 2024
Dear Edward. Thank you for sharing about your recent stay at Springhill Suites Chattanooga South/Ringgold. We are pleased that you had an enjoyable experience and we hope to welcome you again in the future!Thank you, Carmen Henley-GM

2/10 Terrible

Jean

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
No hot water the first night. No hot tub at the pool area. No person to help at the front desk as they were going room to room to fix tv's ours wasn't working as well. Breakfast was nasty.
Stayed 2 nights in Dec 2023
Response from Carmen on 23 Jan 2024
Dear Jean, Thank you for sharing about your recent stay at Springhill Suites Chattanooga South/Ringgold. I sincerely apologize for the unfortunate events that occurred during your stay. We appreciate you taking the time to share your feedback regarding the hot water issue, our front desk staff and the complimentary breakfast program. Your comments will be shared with our staff and leadership team in an effort to improve upon the services that we provide. Thank you, Carmen Henley-GM

8/10 Good

Katie

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Overall this hotel was a great stay for traveling through or business in the area. The staff at check-in was awesome, great customer service and very helpful. The issue was the cleanliness of the room, there was white gunk on the couch and ottoman. The room clearly had kids before as there was food and small broken toys on the floor. The bathroom was very nice and the best super comfortable!
Stayed 1 night in Dec 2023
Response from Carmen on 23 Jan 2024
Dear Katie, Thank you for sharing about your recent stay at Springhill Suites Chattanooga South/Ringgold. We are pleased that you had an enjoyable experience and we appreciate the feedback regarding the cleanliness of the room. We hope to welcome you again in the future!Thank you, Carmen Henley-GM

10/10 Excellent

Carol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb room, so comfortable and accommodating to seniors .
Stayed 1 night in Dec 2023
Response from Carmen on 23 Jan 2024
Dear Carol.Thank you for sharing about your recent stay at Springhill Suites Chattanooga South/Ringgold. We are pleased that you had an enjoyable experience and we hope to welcome you again in the future!Thank you, Carmen Henley-GM

10/10 Excellent

Meida, Lone Grove

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were great. The rooms were really nice.
Stayed 6 nights in Dec 2023
Response from carmen on 3 Jan 2024
Dear Meida, Thank you for sharing about your recent stay at Springhill Suites Chattanooga South/Ringgold. We are pleased that you had an enjoyable experience and we hope to welcome you again in the future!Thank you, Carmen Henley-GM

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay, badly designed room.
Front desk staff was great. The room design tried for fancy and achieved weird/bad instead. All 3 beds face the semi-transparent bathroom door. The shower is a clear glass box. This is an uncomfortable design decision for most families that need the 3 beds in the room.
Stayed 1 night in Dec 2023
Response from carmen on 3 Jan 2024
Thank you for sharing about your recent stay at Springhill Suites Chattanooga South/Ringgold. Your feedback in regard to the layout of the room has been shared with our leadership teams. We are pleased that you had an enjoyable experience and we hope to welcome you again in the future!Thank you, Carmen Henley-GM

4/10 Poor

Elisa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2023
Response from Carmen on 30 Dec 2023
Dear Elisa, Thank you for sharing about your recent stay at Springhill Suites Chattanooga South/Ringgold. I do apologize that your recent experience was not up to the standard that has come to be expected from the Marriott Brand. We value the opinions of our guests and use your feedback to provide teachable moments that promote growth and improvement. Thank you for being a part of our process as we move forward in a positive direction. Happy New Year!Carmen Henley-GM

8/10 Good

Jan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Carmen on 30 Dec 2023
Dear Jan, Thank you for sharing about your recent stay at Springhill Suites Chattanooga South/Ringgold. We are pleased that your overall experience was enjoyable, and we hope to welcome you again in the future!Happy New Year!Carmen Henley-GM

6/10 Okay

Julie

Stayed 1 night in Dec 2023
Response from Carmen on 23 Jan 2024
Dear Julie, Thank you for sharing about your recent stay at Springhill Suites Chattanooga South/Ringgold!

10/10 Excellent

Patrick, Hudsonville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Carmen on 30 Dec 2023
Dear Patrick, Thank you for sharing about your recent stay at Springhill Suites Chattanooga South/Ringgold. We are pleased that your overall experience was enjoyable and we hope to welcome you again in the future!Happy New Year!Carmen Henley-GM

10/10 Excellent

Patrick

Stayed 1 night in Dec 2023
Response from Carmen on 30 Dec 2023
Dear Patrick, Thank you for sharing about your recent stay at Springhill Suites Chattanooga South/Ringgold. We are pleased that your overall experience was enjoyable and we hope to welcome you again in the future!Happy New Year!Carmen Henley-GM