2 outdoor pools, open 8 AM to 10 PM, free cabanas, pool umbrellas

Recensioner av Jambuluwuk Oceano Seminyak Hotel

4.5 out of 5
Jambuluwuk Oceano Seminyak Hotel
Jl. Petitenget 108, Seminyak, Bali

Recensioner

8,0

Väldigt bra

10 - Fantastiskt i betyg. 48 av 132 recensioner" "
8 - Bra i betyg. 46 av 132 recensioner" "
6 - Okej i betyg. 20 av 132 recensioner" "
4 - Dåligt i betyg. 13 av 132 recensioner" "
2 - Väldigt dåligt i betyg. 5 av 132 recensioner" "

8,0/10

Renlighet

8,8/10

Personal och service

8,0/10

Bekvämligheter

7,8/10

Boendets skick och faciliteter

7,2/10

Hållbarhet

Recensioner

8/10 Bra

Verifierad resenär

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
bra hotell
De va ett bra hotel med fint poolområde och även bra rum! Ganska nära till stranden också
Bodde här 2 nätter i januari 2020
Svar från Reservation 10 feb. 2020
Dear Nadia, Warmest Greeting From Jambuluwuk Oceano Seminyak Hotel, Bali Thank you for choosing Jambuluwuk Oceano Seminyak Hotel Bali as your accommodation during your holiday and we do appreciate your time to share your feedback about your stay experience with us. Our goal is to provided a consistently high level of service for all of our guests. We are grateful to have this feedback as it helps us in improving both our product and services. On behalf of the entire team, we certainly look forward to welcoming you back and to enjoy another wonderful experience with us in near future.

4/10 Dåligt

johan

Gillade inte: Renlighet och rummets bekvämlighet
Hotellet lurar gäster med felvisande bilder
Utger sig för att vara ett lyxhotell på Hotels.com med fina bilder på interiör. Tyvärr stämmer inte bilderna Alls med verkligheten. Möbler, soffor, parasoll mm som skapar en mysig miljö på bilderna finns inte, istället slitna möbler eller inga möbler alls. Vi bokade rum med pool utsikt och fick titta rakt in i en vägg. Hotellet ligger helt fel om man vill vara i centrala Seminyak. Finns några få restauranger nära bara, resten 1,5-2 km bort. Det enda som var bra att stranden låg 5 - 10 min promenad bort.
Bodde här 2 nätter i oktober 2019
Svar från Reservation 22 okt. 2019
Dear Johan, Warmest Greeting From Jambuluwuk Oceano Seminyak Hotel, Bali Thank you for choosing Jambuluwuk Oceano Seminyak Hotel Bali as your accommodation during your holiday and we do appreciate your time to share your feedback about your stay experience with us. Our Goal is to provided a consistently high level of service for all of our guest and the other side we do apologize on that moment make your experience stay not satisfy, We hope to be able to serve you back for another wonderful holiday with us in the near future.

8/10 Bra

Jenny

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Ett vackert och lyxigt hotell i utkanten av Seminyak. Inte så roligt närområde men det mesta finns inom hyfsat gångavstånd.
Bodde här 2 nätter i januari 2018

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i november 2017
Svar från Guest Relation Officer 18 maj 2018
Greeting from Jambuluwuk Oceano Seminyak Bali Thank you for taking the time to submit a five star review regarding your previous visit.

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i oktober 2017
Svar från Guest Relation Officer 18 maj 2018
Greeting from Jambuluwuk Oceano Seminyak Bali Thank you for taking the time to submit a five star review regarding your previous visit.

4/10 Dåligt

Ugo, North Sydney

Reste i grupp
Gillade: Personal och service
As is to be expected in Bali the staff were exquisite genuine but sorry to say the room was really old small horrible view of a tin roof and smelled foul
Bodde här 5 nätter i januari 2024
Svar från Jambuluwuk Oceano Seminyak Hotel 2 feb. 2024
Dear Mr. Ugo,Thank you for taking the time to share your feedback regarding your recent stay with us. We appreciate your kind words about our staff; it's always wonderful to hear when our team's efforts are recognized.However, we sincerely apologize for the issues you encountered with the room. We regret that the room size, view, and odor did not meet your expectations. Please rest assured that we take your comments seriously, and we will review them with our team to address the areas that need improvement.If your travels bring you back to Bali, we would be honored to have another opportunity to provide you with a more pleasant and comfortable stay. Your satisfaction is important to us, and we appreciate your valuable feedback.Warm regards,General ManagerJambuluwuk Oceano Seminyak Hotel

10/10 Fantastiskt

Albert

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Loved everything about this hotel. Fabulous staff. Impeccable service 👌🙏
Bodde här 12 nätter i januari 2024
Svar från Jambuluwuk Oceano Seminyak Hotel 29 jan. 2024
Dear Mr. Albert,Thank you for sharing your wonderful feedback with us! We're delighted to hear that you loved everything about your stay at our hotel. Our team is dedicated to providing impeccable service, and it's always rewarding to know when we've succeeded in making our guests' experiences special.We appreciate your kind words about our fabulous staff, and we will be sure to pass along your compliments to them. Your satisfaction is our top priority, and we're thrilled that you enjoyed your time with us.If you have any specific highlights or memories from your stay that you'd like to share, we'd love to hear more. Your feedback helps us continually improve and enhance our services.Once again, thank you for choosing to stay with us. We look forward to welcoming you back for another fantastic experience in the future.Best regards,General ManagerJambuluwuk Oceano Seminyak Hotel

6/10 Okej

Justin

Bodde här 6 nätter i december 2023
Svar från Jambuluwuk Oceano Seminyak Hotel 11 jan. 2024
Dear Mr. Justin,Thank you for taking the time to share your feedback with us. We sincerely apologize if your recent experience did not meet your expectations, and we appreciate your honesty.Your satisfaction is of utmost importance to us, and we would like to learn more about the specific aspects that contributed to your less-than-satisfactory experience. Your comments are valuable in helping us identify areas for improvement, and we are committed to addressing any concerns you may have.If you could provide additional details or suggestions, it would assist us in making the necessary adjustments to enhance our services. We are dedicated to ensuring our guests have a positive and enjoyable stay, and we hope to have the opportunity to better serve you in the future.Thank you for choosing us, and we look forward to any insights you may wish to share.Warm regards,General ManagerJambuluwuk Oceano Seminyak Hotel

4/10 Dåligt

Sarah

Reste i grupp
Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
There was a cockroach in my room, the bathroom was filthy and the sheets were sticky. However, the staff are so wonderful and lovely, and the pool is nice.
Bodde här 5 nätter i december 2023
Svar från Jambuluwuk Oceano Seminyak Hotel 9 jan. 2024
Dear Ms. Sarah,Thank you for sharing your recent experience with us, and we sincerely apologize for the inconveniences you encountered during your stay. It is disheartening to learn about the presence of a cockroach, the state of the bathroom, and the condition of the sheets in your room. Please be assured that we take your concerns seriously, and we are working to address these issues promptly.On a positive note, we greatly appreciate your kind words about our staff and the pool. It's heartening to know that our team's dedication to providing excellent service made a positive impact on your stay.We are committed to improving our services, and your feedback plays a crucial role in this process. If there are specific areas you believe need immediate attention or if you have further suggestions, please feel free to share.We hope to have the opportunity to welcome you back in the future for a more seamless and enjoyable experience.Warm regards,General ManagerJambuluwuk Oceano Seminyak Hotel

6/10 Okej

David

Gillade inte: Boendets skick och faciliteter
Bodde här 7 nätter i december 2023
Svar från Jambuluwuk Oceano Seminyak Hotel 9 jan. 2024
Dear Mr. David,Warmest Greetings from Jambuluwuk Oceano Hotel Seminyak!We extend our heartfelt gratitude to you for choosing Jambuluwuk Oceano Hotel Seminyak as your preferred stay destination. We appreciate the time you took to share your stay experience with us. There is no greater source of motivation and satisfaction for us than knowing that our guests leave our hotel with a sense of fulfillment and contentment.Our commitment is to consistently provide the finest service and ambiance to all our esteemed guests, and we are delighted to hear that your time at our hotel was enjoyable. Your positive feedback inspires us to continue delivering excellence.We eagerly anticipate the opportunity to welcome you back in the near future, allowing us to create another memorable experience for you.Warm regards,General ManagerJambuluwuk Oceano Seminyak Hotel

6/10 Okej

TADASHI

Bodde här 2 nätter i december 2023
Svar från Jambuluwuk Oceano Seminyak Hotel 19 jan. 2024
Dear Mr. Tadashi,Thank you for taking the time to share your feedback regarding your recent stay at Jambuluwuk Oceano Seminyak Hotel. We appreciate your honest rating of 3 out of 5.Your input is essential for us to understand your experience better and make necessary improvements. If there are specific aspects or areas where you feel we can enhance our services, please don't hesitate to provide additional comments or suggestions.We value your patronage and hope to have the opportunity to welcome you again, providing an even better experience in the future.If you have any further feedback or inquiries, feel free to reach out. We appreciate your continued support.Best regards,General ManagerJambuluwuk Oceano Seminyak Hotel

2/10 Väldigt dåligt

Douglas

Reste med sin partner
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Hotel is in disrepair, shower leaked everywhere, no balcony or operable window, insects throughout the room made worse by the staff leaving treats daily, pool bar never open, no music at pool bar. Bar restaurant was expensive and service was terrible. Food took 1 hour. Air con in room was left on permanently and still never cooled room. Unfriendly porters. Generally no atmosphere at hotel amenities. Couldnt charge breakfast to room so never went after first day. Roof top pool and facilities rubbish. Staff never left reception desk. Couldnt change room at a clearly half empty hotel. Never even asked how our stay was upon departure. Will not be back.
Bodde här 6 nätter i december 2023
Svar från Jambuluwuk Oceano Seminyak Hotel 4 jan. 2024
Dear Mr. Douglas,We sincerely apologize for the numerous challenges you experienced during your stay with us. Your feedback is incredibly valuable, and we deeply regret that we fell short in meeting your expectations. Please know that your concerns will be thoroughly addressed, and we will take immediate action to rectify the issues you raised. We understand the importance of a comfortable and enjoyable stay, and we are committed to making the necessary improvements.We appreciate your honest feedback, and we want to assure you that your comments have been shared with the relevant departments for further investigation and corrective measures. It is our goal to provide exceptional service and create a welcoming atmosphere for our guests, and we regret that we did not achieve this during your stay.If there's anything specific you'd like to share or if there are ways we can make amends, please feel free to let us know. We genuinely value your insights and hope to have the opportunity to welcome you back in the future with a significantly improved experience.Best regards,General ManagerJambuluwuk Oceano Seminyak Hotel

4/10 Dåligt

Gareth, Narraweena

Reste med familjen
Gillade: Renlighet
Gillade inte: Personal och service
Hotel itself was very clean and rooms were lovely. Area was really out of the way and meant a ride to anywhere decent - very expensive to eat anywhere local so ended up travelling to Kuta or elsewhere where far cheaper. Hotel swum up bar never had any stock so ended up purchasing from the mini Matt across the road and serving ourselves which was kind of ridiculous.
Bodde här 7 nätter i november 2023
Svar från Jambuluwuk Oceano Seminyak Hotel 30 nov. 2023
Dear Mr/ s. Gareth,Thank you for taking the time to provide feedback on your recent stay with us. We're delighted to hear that you found the hotel itself very clean and the rooms lovely.However, we understand your concerns about the location being a bit out of the way, resulting in higher expenses for dining. We apologize for any inconvenience this may have caused. We are constantly looking for ways to improve our guests' experience, and your feedback is valuable in that regard.Regarding the issue with the swim-up bar not having sufficient stock, we sincerely apologize for this lapse in our service. Your feedback has been shared with our team, and we will take immediate steps to ensure that this situation does not occur in the future.We appreciate your honesty, and we hope that despite these challenges, you had some enjoyable moments during your stay. If there's anything specific you'd like us to address or improve upon, please let us know. We look forward to the possibility of welcoming you back for a more seamless experience in the future.Warm regards,General ManagerJambuluwuk Oceano Hotel Seminyak

8/10 Bra

Tom

Reste i grupp
Gillade: Personal och service och bekvämligheter
The staff were very friendly and helpful, the room was cleaned daily and the hotel is in generally good condition. The choice of rooftop or ground floor pool both swim up bar is nice, and the ground floor pool is huge and perfect for swimming laps. Overall was a good stay and decent value for money. The only negatives were that the sheets were clean but did some have some stains and there were traces of mould beginning in the bathroom. There is a small gym with about dozen machines and a spa which I did not get get time to try a massage this trip
Bodde här 4 nätter i november 2023
Svar från Jambuluwuk Oceano Hotel Seminyak 20 nov. 2023
Dear Mr. Thomas,Thank you for taking the time to share your detailed feedback about your recent stay with us. We are delighted to learn that you found our staff to be friendly and helpful, the daily room cleaning satisfactory, and the overall condition of the hotel to be good. We appreciate your positive comments about the choice of the rooftop and ground floor pools with a swim-up bar, and we're glad you enjoyed the spaciousness of the ground floor pool for laps.Your feedback is invaluable, and we're pleased to hear that you overall had a good stay, finding it to be decent value for money. We apologize for any inconvenience caused by the cleanliness issues you mentioned, and we assure you that we will address these matters promptly to ensure a more pristine environment for our guests.We also appreciate your awareness of the amenities, including the gym and spa, even though you didn't have the opportunity to try the massage this time. We hope to provide you with the chance to experience these offerings during your next visit.Thank you for choosing our hotel, and we look forward to the pleasure of welcoming you back for another enjoyable stay.Warm regards,General ManagerJambuluwuk Oceano Hotel Seminyak

6/10 Okej

sedi

Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
The hotel room when you walk in looks clean ( by just looking) but it is not. I always wipe the high touch areas such as light switches, table tops, phone, door handles, bathroom counters with clorox wipes to disinfect and all the wipes were black from surface dirt that was not visible to the eye. I had to use multiple wipes to really clean which means they just clean very superficially, making the room look clean but they are not.
Bodde här 2 nätter i oktober 2023
Svar från Jambuluwuk Oceano Seminyak Hotel 20 nov. 2023
Dear,Mr. SediThank you for sharing your feedback about your recent stay with us. We genuinely appreciate your thoroughness in providing insights into your experience. It is disheartening to hear that your expectations for cleanliness were not met, and we sincerely apologize for any inconvenience this may have caused.We take cleanliness very seriously, and your comments are crucial in helping us address and improve our housekeeping practices. We will be conducting a thorough review of our cleaning procedures to ensure a more meticulous approach, especially in high-touch areas.Your diligence in using disinfectant wipes to assess the cleanliness of the room is noted, and we are committed to rectifying any lapses in our cleaning process. Your satisfaction is our top priority, and we will take immediate steps to enhance the quality of our housekeeping services.We appreciate your feedback and hope you will consider giving us another opportunity to provide you with a more positive and pristine experience in the future.Kind regards,General ManagerJambuluwuk Oceano Hotel Seminyak

6/10 Okej

Lee-ann

Reste med familjen
Gillade: Personal och service
Bedding was not clean, hated using the towels after a shower they need new ones some even had stains on them, bathroom needs renovation bath & sink stained & discoloured.
Bodde här 8 nätter i oktober 2023
Svar från Jambuluwuk Oceano Seminyak Hotel 20 nov. 2023
Dear Mr/ s. Lee,Thank you for sharing your feedback on your recent stay with us. We genuinely appreciate your honest comments as they help us identify areas for improvement.We are truly sorry to hear about the issues you encountered with the bedding and towels. Cleanliness is of utmost importance to us, and we sincerely apologize for any lapse in our standards. Rest assured, we take your concerns seriously and will be conducting a thorough review of our housekeeping procedures to ensure that such oversights do not happen in the future.Regarding your comments about the bathroom, we understand the importance of a well-maintained and comfortable space. We appreciate your feedback and will explore opportunities for renovation and improvement.Your satisfaction is our priority, and we value your input as it guides us in providing a better experience for our guests. We hope you will consider giving us another chance to exceed your expectations on your next visit.Kind regards,General ManagerJambuluwuk Oceano Hotel Seminyak

8/10 Bra

Hannah

Gillade: Renlighet
Great property to stay at, if a bit run down. Bathrooms had some mould, toilet leaked water on the floor (was fixed after two visits from hotel maintenance), shower wasn’t very hot, tub covered in stains. BUT the beds were extremely comfortable, housekeeping kept the room very tidy, rooftop pool was great, and the area was well located with lots of dining options nearby. Overall, great value for money.
Bodde här 11 nätter i augusti 2023

10/10 Fantastiskt

philippe

Bodde här 2 nätter i juli 2023

10/10 Fantastiskt

Oscar

Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Can really recommend
Overall super satisfied with our stay. Very price worthy! Only negative comment is reg the bad smell from the aircon, but apart from that all good!
Bodde här 3 nätter i augusti 2023

10/10 Fantastiskt

JANE

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Loved our stay at Jambulwuk, staff were always helpful and friendly. The roof top pool was a highlight. There was 8 of us travelling together (2 families). Highly recommend Jambuluwuk. We will be back!
Bodde här 7 nätter i juni 2023

10/10 Fantastiskt

Sonia

Gillade: Renlighet, personal och service och boendets skick och faciliteter
excellent will stay again
Bodde här 2 nätter i juli 2023

8/10 Bra

Sherwin

Gillade: Renlighet, personal och service och boendets skick och faciliteter
A great place to stay not too far from Seminyak shopping etc. Traffic is insane, so allow plenty of time to get anywhere by taxi.
Bodde här 2 nätter i juli 2023

8/10 Bra

Livia

Reste i grupp
Gillade: Personal och service
Lovely staff and service and amazing massage however you get what you pay for. Should not be classed as 5 star. Needs refurbishing, air con not working in the gym. Rooftop pool not very nice.
Bodde här 1 natt i juli 2023

10/10 Fantastiskt

Yong Xuan Joan

Gillade: Renlighet, personal och service och boendets skick och faciliteter
If you love cafes, the location of the hotel would be a great location for you to explore as many as you want to. The beach is a 10-15minute walk away. My room was upgraded to a deluxe premier, and I loves the facilities. Staff are courteous and friendly. The room I was in was dimly-litted but I liked it that way. I felt well taken care of during my stay.
Bodde här 7 nätter i juli 2023

6/10 Okej

rusli

Bodde här 4 nätter i juni 2023

8/10 Bra

Michael

Bodde här 3 nätter i juni 2023

2/10 Väldigt dåligt

Kazuhiko

Bodde här 5 nätter i maj 2023

10/10 Fantastiskt

SEIICHIRO

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 2 nätter i april 2023

10/10 Fantastiskt

Charlotte Ray

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
such a good hotel in good spot would come again
Bodde här 8 nätter i mars 2023
Svar från Management 13 apr. 2023
Dear Charlotte Ray Warmest Greeting from Jambuluwuk Oceano Seminyak Hotel, Thank you for sharing your experience during your stay at our hotel, we will keep trying to improve to make you stay better experience in the next future, We can't wait to welcoming you in our hotel in future,

10/10 Fantastiskt

Brian

Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Loved this hotel. The staff is very friendly and supportive and the amenities are spectacular - two pools, spa with steam room and a decent gym. Also, I received a free upgrade! I ended up extending my stay for a total of 4 weeks and would definitely stay here again.

6/10 Okej

Daniel

Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
Staff were amazing. My room had no hot water though

6/10 Okej

Max

10/10 Fantastiskt

brahian, E BOSTON

Bodde här 5 nätter i oktober 2022

2/10 Väldigt dåligt

Verifierad resenär

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Avoid at all costs!
The hotel rooms are in shambles, the pillow cover were torn, the shower weren’t really functioning, no hot water and best of all bathroom filled with drain flies. Our first room had a horrible bathroom, the second room we changed to had drain flies. The room itself was okay and staff are polite but that’s about it. Wouldn’t ever want to stay here.
Bodde här 4 nätter i oktober 2022

8/10 Bra

Verifierad resenär

Bodde här 1 natt i november 2020

6/10 Okej

Louise, NZ

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
We actually loved this hotel and got our room upgraded upon arrival which was amazing. Due to covid 19 we were forced to check out 5 days early and asked reception if we could possibly get a refund for the remaining days. Since then i have been back and forth with expedia and jambuluwuk and cant get any answer as to when or if we will receive our refund, the lack of comunication is dissapointing as we realy did enjoy our stay.
Bodde här 8 nätter i mars 2020

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 4 nätter i mars 2020

10/10 Fantastiskt

Kaine, Melbourne

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
- very clean - excellent service - great food - well priced - within walking distance to the beach and main shopping hub - only downside is the shower has low water pressure and hot water only just gets hot enough
Bodde här 8 nätter i februari 2020
Svar från Jambuluwuk Oceano Seminyak 6 mars 2020
Dear Our Valued Guest, Greetings from Jambuluwuk Oceano Seminyak! Thank you for your time to give good feedback to us. We are happy to hear that. Hope you would still consider to stay again with us in the future. Thank you

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 7 nätter i januari 2020
Svar från Reservation 19 feb. 2020
Dear Our Value Guest, Thank you for your email and choosing Jambuluwuk Oceano Seminyak Bali as your preferred to stay in Bali. Herewith we would like to thanks and appreciate your good feedback. Hope in the future we can welcoming you again as our guest Thank you

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very central location , amazing quality for the price
Bodde här 2 nätter i januari 2020
Svar från Reservation 10 feb. 2020
Dear Nadia, Warmest Greeting From Jambuluwuk Oceano Seminyak Hotel, Bali Thank you for choosing Jambuluwuk Oceano Seminyak Hotel Bali as your accommodation during your holiday and we do appreciate your time to share your feedback about your stay experience with us. Our goal is to provided a consistently high level of service for all of our guests. We are grateful to have this feedback as it helps us in improving both our product and services. On behalf of the entire team, we certainly look forward to welcoming you back and to enjoy another wonderful experience with us in near future.

2/10 Väldigt dåligt

Verifierad resenär

Gillade: Renlighet
Gillade inte: Personal och service
Bodde här 3 nätter i december 2019
Svar från Reservation 10 feb. 2020
Dear Our Value Guest, Warmest Greeting From Jambuluwuk Oceano Seminyak Hotel, Bali Thank you for choosing Jambuluwuk Oceano Seminyak Hotel Bali as your accommodation during your holiday and we do appreciate your time to share your feedback about your stay experience with us. Our goal is to provided a consistently high level of service for all of our guests. We were surprised to read your feedback as it definitely does not reflect the usual standards of services we offer. Please be ensured that your comments have been strongly highlighted to all the teams for their immediate actions and follow up. We are grateful to have this feedback as it helps us in improving both our product and services. On behalf of the entire team, we certainly look forward to welcoming you back and to enjoy another wonderful experience with us in near future.

10/10 Fantastiskt

Tina

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Services beyond expectation 🤗
Wonderful experienced during my stay here .We arrived in late evening and was greeted with warm welcome by the staff . Changed our room due to the noise of the in-house generator that was noisy and changed to another room #321 very swiftly . Quality of cleanliness is ok but can be improve.Location is good surrounded by local eateries and western cafe . My panic moment distress me when I am at the airport departure gate and realised that we left our Blk shopping bag at the hotel . Call the hotel staff name Adriz to tell him about the situation .He responds immediately and send his staff name Dimas to deliver the bag to departure gate .Despite the heavy traffic to the airport , he make it on time and handover the bag to me with a warm smile🤗 Bravo 👏👏👍 We would like to thank you to both staff for the exceptional services rendered to us. Will recommend this hotel to our friends
Bodde här 7 nätter i december 2019
Svar från Reservation 10 feb. 2020
Dear Our Value Guest, Warmest Greeting From Jambuluwuk Oceano Seminyak Hotel, Bali Thank you for choosing Jambuluwuk Oceano Seminyak Hotel Bali as your accommodation during your holiday and we do appreciate your time to share your feedback about your stay experience with us. Our goal is to provided a consistently high level of service for all of our guests. We are grateful to have this feedback as it helps us in improving both our product and services. On behalf of the entire team, we certainly look forward to welcoming you back and to enjoy another wonderful experience with us in near future.

8/10 Bra

Verifierad resenär

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Had an amazing stay at the Jambuluwuk, could not fault the cleanliness and the staff were so attentive, nothing was too much trouble. My only negative would be that the nightclub was right outside our room and wouldn't stop playing music until 5am, but I know that is out of control of the hotel and they were happy to provide earplugs on request.
Bodde här 10 nätter i november 2019
Svar från Reservation 6 dec. 2019
Dear Our Valued Guest, Warmest Greeting From Jambuluwuk Oceano Seminyak Hotel, Bali Thank you for choosing Jambuluwuk Oceano Seminyak Hotel Bali as your accommodation during your holiday and we do appreciate your time to share your feedback about your stay experience with us. Our goal is to provided a consistently high level of service for all of our guests. We are grateful to have this feedback as it helps us in improving both our product and services. On behalf of the entire team, we certainly look forward to welcoming you back and to enjoy another wonderful experience with us in near future.

8/10 Bra

Nadia

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
It’s a good place to stay if you are more interested in visir
Bodde här 7 nätter i november 2019
Svar från Reservation 25 nov. 2019
Dear Our Value Guest, Warmest Greeting From Jambuluwuk Oceano Seminyak Hotel, Bali Thank you for choosing Jambuluwuk Oceano Seminyak Hotel Bali as your accommodation during your holiday and we do appreciate your time to share your feedback about your stay experience with us. Please accept our sincerest apologies for the inconveniences you faced during your stay with us. Our goal is to provided a consistently high level of service for all of our guests. We were surprised to read your feedback as it definitely does not reflect the usual standards of services we offer. Please be ensured that your comments have been strongly highlighted to all the teams for their immediate actions and follow up. We are grateful to have this feedback as it helps us in improving both our product and services. On behalf of the entire team, we certainly look forward to welcoming you back and to enjoy another wonderful experience with us in near future.

10/10 Fantastiskt

Verifierad resenär

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very clean, good location, great breakfast and lovely staff
Bodde här 5 nätter i november 2019
Svar från Reservation 25 nov. 2019
Dear Our Value Guest, Warmest Greeting From Jambuluwuk Oceano Seminyak Hotel, Bali Thank you for choosing Jambuluwuk Oceano Seminyak Hotel Bali as your accommodation during your holiday and we do appreciate your time to share your feedback about your stay experience with us. Our goal is to provided a consistently high level of service for all of our guests. We were surprised to read your feedback as it definitely does not reflect the usual standards of services we offer. Please be ensured that your comments have been strongly highlighted to all the teams for their immediate actions and follow up. We are grateful to have this feedback as it helps us in improving both our product and services. On behalf of the entire team, we certainly look forward to welcoming you back and to enjoy another wonderful experience with us in near future.

10/10 Fantastiskt

Verifierad resenär

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Lovely friendly staff, great pools, great room, excellent breakfast in a really relaxed setting. Loved it!
Bodde här 4 nätter i november 2019
Svar från Reservation 25 nov. 2019
Dear Our Value Guest, Warmest Greeting From Jambuluwuk Oceano Seminyak Hotel, Bali Thank you for choosing Jambuluwuk Oceano Seminyak Hotel Bali as your accommodation during your holiday and we do appreciate your time to share your feedback about your stay experience with us Please accept our sincerest apologies for the inconveniences you faced during your stay with us. Our goal is to provided a consistently high level of service for all of our guests. We were surprised to read your feedback as it definitely does not reflect the usual standards of services we offer. Please be ensured that your comments have been strongly highlighted to all the teams for their immediate actions and follow up. We are grateful to have this feedback as it helps us in improving both our product and services. On behalf of the entire team, we certainly look forward to welcoming you back and to enjoy another wonderful experience with us in near future.

8/10 Bra

Verifierad resenär

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
The executive room is spacious and clean. The breakfast is almost the same menu every day and the juices are not cold enough (placed in a fridge). The staff was ok, lack of smiles and welcome feel from the counter up to the breakfast areas.
Bodde här 3 nätter i november 2019
Svar från Reservation 25 nov. 2019
Dear Our Value Guest , Warmest Greeting From Jambuluwuk Oceano Seminyak Hotel, Bali Thank you for choosing Jambuluwuk Oceano Seminyak Hotel Bali as your accommodation during your holiday and we do appreciate your time to share your feedback about your stay experience with us Please accept our sincerest apologies for the inconveniences you faced during your stay with us. Our goal is to provided a consistently high level of service for all of our guests. We were surprised to read your feedback as it definitely does not reflect the usual standards of services we offer. Please be ensured that your comments have been strongly highlighted to all the teams for their immediate actions and follow up. We are grateful to have this feedback as it helps us in improving both our product and services. On behalf of the entire team, we certainly look forward to welcoming you back and to enjoy another wonderful experience with us in near future.

10/10 Fantastiskt

Alexander

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 7 nätter i oktober 2019
Svar från Reservation 4 nov. 2019
Dear Alexander, Warmest Greeting From Jambuluwuk Oceano Seminyak Hotel, Bali Thank you for choosing Jambuluwuk Oceano Seminyak Hotel Bali as your accommodation during your holiday and we do appreciate your time to share your feedback about your stay experience with us. Our goal is to provided a consistently high level of service for all of our guests. We were surprised to read your feedback as it definitely does not reflect the usual standards of services we offer. Please be ensured that your comments have been strongly highlighted to all the teams for their immediate actions and follow up. We are grateful to have this feedback as it helps us in improving both our product and services. On behalf of the entire team, we certainly look forward to welcoming you back and to enjoy another wonderful experience with us in near future. Thank you

10/10 Fantastiskt

Verifierad resenär

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff were incredible and welcoming. Hotel was clean and food was amazing. Would 100% go back to this beauty hotel.
Bodde här 4 nätter i oktober 2019
Svar från Reservation 4 nov. 2019
Dear Our Value Guest, Warmest Greeting From Jambuluwuk Oceano Seminyak Hotel, Bali Thank you for choosing Jambuluwuk Oceano Seminyak Hotel Bali as your accommodation during your holiday and we do appreciate your time to share your feedback about your stay experience with us. Our goal is to provided a consistently high level of service for all of our guests. We were surprised to read your feedback as it definitely does not reflect the usual standards of services we offer. Please be ensured that your comments have been strongly highlighted to all the teams for their immediate actions and follow up. We are grateful to have this feedback as it helps us in improving both our product and services. On behalf of the entire team, we certainly look forward to welcoming you back and to enjoy another wonderful experience with us in near future. Thank you

2/10 Väldigt dåligt

Verifierad resenär

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
절대 선택하지 마세요
전세계 여행 중 많은 호텔에서 숙박했는데. 이 호텔이 최악임. 서비스(리셉션 전화 연결.안됨. 고의.) 기대 하면 안됨. 청결하고 거리 멀음.
Bodde här 3 nätter i oktober 2019
Svar från Reservation 29 okt. 2019
Dear Our Value Guest, Warmest Greeting From Jambuluwuk Oceano Seminyak Hotel, Bali Thank you for choosing Jambuluwuk Oceano Seminyak Hotel Bali as your accommodation during your holiday and we do appreciate your time to share your feedback about your stay experience with us Please accept our sincerest apologies for the inconveniences you faced during your stay with us. Our goal is to provided a consistently high level of service for all of our guests. We were surprised to read your feedback as it definitely does not reflect the usual standards of services we offer. Please be ensured that your comments have been strongly highlighted to all the teams for their immediate actions and follow up. We are grateful to have this feedback as it helps us in improving both our product and services. On behalf of the entire team, we certainly look forward to welcoming you back and to enjoy another wonderful experience with us in near future.