Lägenhetshotell i Södra Cancun

“Allt var toppen! Trevlig personal, välstädat, och utsikten var oslagbar! Vi ville inte lämna rummet”

“tl;dr: bad experience w/unit & argumentative host, wouldn't book again at ANY price. Vacation travel 6-8 wks/yr, last 5 years often in Cancun. Complex’ days of glory long gone . No gym, beach full of sargassum. Not walkable to rest, shops, groceries. Unit size avg, access dicey: narrow/ winding staircase, difficult to carry standard size bags. Mentioned at check-in, host “your fault you didn’t see photo of beautiful[!] staircase,” ignored main point. Way below avg: TV, only 24” AND defective,...

“Wonderful view from the balcony! Room was very clean and comfortable.”

“The shower flooded day1, safe was unuseable, fridge froze our food, oven didn't work, sewer smell emitting from bathroom sink, no sheet change for 9 days, only 1 set of beach towels provided, room was very shabby and not updated. I have pictures. No secure place to leave our luggage while waiting for our taxi on our last day. My guest will be doing a review on Google and I will probably never use Expedia again without some explanation or compensation. We met other guests that were not happy...

“Really cozy and romantic. Only thing that we didnt like with our room (we had the small room) was the combinaded shower and bathub. U want to take a shower without washing your hair but they put an shell on top so water pouring everywhere instead ^^ and unfortunately bad wifi. Had a hard time booking our next hotel, sometimes it worked good and sometimes not. Otherwise everything was great”

“We stayed at the casitas last summer and enjoyed our stay. We stayed at Royal this time and didn’t have as good of an experience. They didn’t tell us where our room was so we had to figure out the wifi and find a map while standing in the heat. Our toilet kept messing up and wouldn’t flush. They fixed it once but that only lasted a few flushes. The bracelet to open my room wouldn’t work. They fixed it but it only worked one time. Luckily my husbands bracelet worked. They didn’t restock the beers...

“Wonderful family stay at Casa Azul Maya! We did have a ground floor room which was a bit more humid - but the AC kept it cool and it was fine for all of us. Beds were comfortable, staff helpful and room was cleaned everyday with fresh bath and beach towels as needed. The partnership with Loretta’s was perfect; amazing breakfasts, access to pool and ocean were picturesque. South side of the island is much calmer and slower pace -with great food, coffee and Punta Sur—- we’d come back in a heart...

“Très bien situé, par contre bruyant la nuit mais ce n'est pas la faute de l'hébergement. Il y a beaucoup de restaurants aux alentours. Nous avons passé un très beau séjour.”