“We enjoyed our 2 night stay there. Both of the ladies that worked the front desk were wonderful in helping us out with several things, such as recommendations for restaurants, coffee shops, and most importantly for us, upon checking out, ordered us a taxi to our next destination and negotiated a set price for us to pay. If you’ve done any research regarding Tulum taxis, then you’ve heard the horror stories. We would definitely consider a return to this hotel for another visit in the future. ”
“We enjoyed our 2 night stay there. Both of the ladies that worked the front desk were wonderful in helping us out with several things, such as recommendations for restaurants, coffee shops, and most importantly for us, upon checking out, ordered us a taxi to our next destination and negotiated a set price for us to pay. If you’ve done any research regarding Tulum taxis, then you’ve heard the horror stories. We would definitely consider a return to this hotel for another visit in the future. ”
“Our stay at this hotel was extremely disappointing. The service was poor, and the atmosphere felt tense. The staff in the restaurant were stressed and curt, and despite being clear with our order, we received an extra dish we didn’t order, and another was switched to the wrong one. We didn’t touch either of these dishes, but they were still included on the bill, and it took 15 minutes of discussion with the staff to have them removed.
Breakfast was also disappointing, offering only one dish and...
“Our stay at this hotel was extremely disappointing. The service was poor, and the atmosphere felt tense. The staff in the restaurant were stressed and curt, and despite being clear with our order, we received an extra dish we didn’t order, and another was switched to the wrong one. We didn’t touch either of these dishes, but they were still included on the bill, and it took 15 minutes of discussion with the staff to have them removed.
Breakfast was also disappointing, offering only one dish and...
“Roxy and Ramon are excellent hosts! My wife and I stayed for a week at their beautiful place for our honeymoon. They made it special for us, gave us ideas on local restaurants and also cooked up delicious breakfast! We didn’t want to leave, and the best part was the place itself. Our room was the Lapiz Lazuli suite with its own pool. It was spacious, clean and private. The location was perfect as you are a short distance from local eatery and boutique stores. Thank you again for a beautiful time...
“Roxy and Ramon are excellent hosts! My wife and I stayed for a week at their beautiful place for our honeymoon. They made it special for us, gave us ideas on local restaurants and also cooked up delicious breakfast! We didn’t want to leave, and the best part was the place itself. Our room was the Lapiz Lazuli suite with its own pool. It was spacious, clean and private. The location was perfect as you are a short distance from local eatery and boutique stores. Thank you again for a beautiful time...
“Hotellet var toppen och det var väldigt mysigt inne på hotellet. Det låg dock ganska långt bort från stadskärnan och en 20 minuter med taxi från stranden. Det finns några matställen i närheten men vi fick leta lite för att hitta dem. Barnen älskade poolen där vi nästan var själva hela tiden vilket var härligt. ”
“Hotellet var toppen och det var väldigt mysigt inne på hotellet. Det låg dock ganska långt bort från stadskärnan och en 20 minuter med taxi från stranden. Det finns några matställen i närheten men vi fick leta lite för att hitta dem. Barnen älskade poolen där vi nästan var själva hela tiden vilket var härligt. ”
“The staff is amazing, very nice and responsive people. The room was clean, everything worked well. Amenities are amazing - there are coffee, tea and water in the lobby, the pool is good for refreshing. The location is perfect. I loved the neighborhood, there are a plenty of restaurants and coffeeshops, a farmer market every weekend. It’s easy to get to a beach and to the city center”
“The staff is amazing, very nice and responsive people. The room was clean, everything worked well. Amenities are amazing - there are coffee, tea and water in the lobby, the pool is good for refreshing. The location is perfect. I loved the neighborhood, there are a plenty of restaurants and coffeeshops, a farmer market every weekend. It’s easy to get to a beach and to the city center”
“We had a great time at Naj Tulum. Overall high standard and beautifully decorated rooms. The terrace with the private pool was fantastic. Lastly the concierge Braulio was very helpful sharing good insights to enhance our Tulum stay and regularly checking in if he could be of assistance”
“We had a great time at Naj Tulum. Overall high standard and beautifully decorated rooms. The terrace with the private pool was fantastic. Lastly the concierge Braulio was very helpful sharing good insights to enhance our Tulum stay and regularly checking in if he could be of assistance”
“Perfect stay! The villa was spotless, spacious, and fully stocked with everything we needed. Theres 3 comfortable bedrooms, each with its own bathroom (1st floor has a cool outdoor shower). The pools were amazing, especially the rooftop pool with stunning jungle sunsets and hawks flying overhead. There’s also a convenience store that is a short 5 minute walk from the complex. Our host, Calixto, was excellent with communication and local tips. Peaceful, beautiful, and unforgettable can’t wait to...
“Perfect stay! The villa was spotless, spacious, and fully stocked with everything we needed. Theres 3 comfortable bedrooms, each with its own bathroom (1st floor has a cool outdoor shower). The pools were amazing, especially the rooftop pool with stunning jungle sunsets and hawks flying overhead. There’s also a convenience store that is a short 5 minute walk from the complex. Our host, Calixto, was excellent with communication and local tips. Peaceful, beautiful, and unforgettable can’t wait to...