Rancher i Yucatánhalvön

“Bra läge och bra faciliteter. Bekväma sängar och sköna sängkläder. ”

“Allt var bra förutom frukost mycket dåligt utbud för vegetarianer och i övrigt inte alls mycket att välja mellan. Frukt och maten var inte fräsch.”

“My boyfriend and I loved it here. Food and drinks were good. Staff was amazing. Only downside is I left a pair of shorts by the hot tub and they were taken. Overall great stay!”

“Los camareros en el restaurante de la mesa bufet som muy profecionales y amables especialmente Roberto, que todo los dias recordaba que nos gustaba comer y cuales eran nuestras alergias y nos traía las cosas a la mesa antes de que se las pidieramos. En el SPA, la masajista Lara es fantastica. Lo único que no nos gustó es como tienen organizadas las visitas a los restaurantes especializados. No se puede reservar y si no quieres cenar entre las 5 y las 6 pm, te dan una hora aproximada de media...

“Iskall pool, slitet, stranden inget att ha bara en bar istället för tre personalen i receptionen var griniga Maten var jättegod och proffsig och vår ”Angel” var jättetrevligt och städningen bra Stället bör rustas upp, dyrt…….”

“Bra restauranger, dock saknade grönsaker till frukost. Rummet var stort och renstädat. Vi hade swimout rum, ouppvärmd pool utanför. Vi saknade solstol utanför vårt rum. ”

“Rent rum, utomhuspool och gym. Gratis transport till flygplatsen. Bra val för en natt innan en lång resa.”

“Maten var helt förfärlig. Det gick inte att äta hotellets mat. ”

“This was the most distressing hotel experience we have ever had. Although the property markets and prices itself as a five‑star establishment, the condition of the facilities and the overall service level are closer to that of a two‑star hotel. The premises were noticeably unclean and poorly maintained, and our rooms had a persistent smell of mold and sewage. The bathrooms had chipped tiles, stained walls, and unhygienic drains, and the provided toiletries were of such low quality that they were...

“A magical place in the middle of the jungle. History is very present and you want to learn more about the daily life of the people who lived here several hundred years ago. You can almost sense them, someone in the corner of your eye, an unexpected scent...”

“Fint hotell, fantastisk rum”

“A perfect spot near beach and Downtown Tulum. The staff is amazing. The only downside is the breakfast. Easy to do better. A lot of fruits but some more bread, cheese and ham. Etc ”

“This hotel is quite worn down and needs renovation. There were brown spots on the bed covers and hairs and dirty glasses in the room when I checked in. The rooms were smelly (moist). The food was good in some restaurants, and not so good in a few. Most of the staff were nice and service minded, but some were quite rude. One waitress even made my friend cry. Very Americanised tip culture where the staff expect tip for anything they serve or help you with, even if it’s an all inclusive resort...

“Otroligt hotell och personal! Dock ingår inte access till takterrassen, för att kunna nyttja den behöver man uppgradera sitt paket. ”