Hotell nära Carribbean Cinemas Plaza Del Sol

“We booked two rooms; one was good. The other had a broken AC and smelled damp. The staff took the problem seriously and tried to resolve it. When that didn’t work, we were given a new room that was good in every way. The staff were consistently excellent! The pool is minimal, absolutely not what I expected. As a result, none of us or our three children wanted to swim. The breakfast was poor—neither tasty nor offering a good selection. It was okay, but not worthy of the Hyatt name.”

“Clean room”

“Bara en kort övernattning innan kryssning Väldigt rent och fint”

“personal muy amable”

“Super friendly staff, had great stay love the ambiance! The location is ideal for exploring San Juan too.”

“The hotel is beautiful and very well located.”

“Had some issues with electricity being out for most of the stay. Was not the hotel’s fault - impacted the entire area ”

“Overall nice votel, but the point about a hotel is that you should be able to sleep. And unfortunately the AC is way too cold and the fan was blowing on full speed, and the control to adjust it wasn't activated. Other issues was that there was no soap in the bathroom and long lines to enter the breakfast, but that are minor issues.”

“Bra område, rent rum. Stor skön säng. Enkelt checka in. Enkel men god frukost. ”

“I had a wonderful stay at this hotel. From the moment we arrived, the staff made us feel welcome. George was especially helpful, and the front desk team was always polite, accommodating, and professional. We were celebrating my best friend’s birthday, and the hotel surprised her with a bottle of champagne and a thoughtful handwritten note. It was such a kind gesture that made our stay even more special. My favorite part of the hotel was the rooftop pool and hot tub overlooking Old San Juan....

“Väldigt rent hotell/rum läget mitt i old san juan ”

“Mycket mygg på rummet, ingen fjärrkontroll till TV. Och fattades handdukar och tallrikar.”

“Litet bra hotell med bra personal. Mysigt med takterrass där det även fanns badkar och spabad. ”

“Hotellet låg extremt långt utanför stan och det var jättesvårt och dyrt att ta sig runt OM man inte har bil. Stranden var inte alls bra utan man får ta sig ca 30 minuter med bil till en mycket bättre eller gå 15 minuter till en som var helt okej. Killen i receptionen var dock extremt hjälpsam och erbjöd väldigt god service så tack vara han blev inte våra nätter där så tokiga trots allt.”

“Great room. Great staff. AC amazing. Shower amazing. Parking garage legit around the corner. Food everywhere. Dos lobos (empanadas and bar) next door amazing and perfect spot! So close to bars. Would def recommend and stay again!!”

“The place itself is fantastic! It is close to Old San Juan and all of its historical spots and landmarks. The hotel is clean, safe, and even luxurious for the price. A winebar/restaurant is next door, connected to the hotel for added convenience. The ONLY reason I do not give it 5 stars (for Reference, i stayed one night) is that the staff is not readily available at the front desk. However, they have a sign to reach them directly thru WhatsApp and they are very responsive when you send them...

“Todo”