Hotell nära Plaza Rio Hondo

“We booked two rooms; one was good. The other had a broken AC and smelled damp. The staff took the problem seriously and tried to resolve it. When that didn’t work, we were given a new room that was good in every way. The staff were consistently excellent! The pool is minimal, absolutely not what I expected. As a result, none of us or our three children wanted to swim. The breakfast was poor—neither tasty nor offering a good selection. It was okay, but not worthy of the Hyatt name.”

“Property was clean and very cute. My family enjoyed the stay and would definitely stay again,”

“We stayed one night at the hotel so we could explore Old San Juan. The rooms were very unique and the building was very neat. The staff was very friendly and helpful with suggestions in the area. We checked out that morning to do a local tour and they held our luggage until it was over. We really enjoyed the hotel”

“Bara en kort övernattning innan kryssning Väldigt rent och fint”

“Muy atentos los empleados en especial Aná con una hospitalidad 5 estrellas todo limpio y tranquilo Recomendado al 100%”

“We love the decor and vibe of this boutique hotel. The rooftop amenities are nice though we didn't use. At check-in, we were pleasantly surprised to be upgraded to a larger room with a balcony. We decided to extend our stay by one night. To do so, we had to check out of the upgraded room by 11 a.m. on our original checkout date, which was completely understandable. The disappointing part was having to wait until 3 p.m. to check into the new room. That may be standard policy, but since we were...

“Had some issues with electricity being out for most of the stay. Was not the hotel’s fault - impacted the entire area ”

“Overall nice votel, but the point about a hotel is that you should be able to sleep. And unfortunately the AC is way too cold and the fan was blowing on full speed, and the control to adjust it wasn't activated. Other issues was that there was no soap in the bathroom and long lines to enter the breakfast, but that are minor issues.”

“The property was maintained properly, but it has room for improvement. The restroom in the first floor next to the bar were dirty, not well maintain for a hotel of that category. The air conditioner failed in our room, but we were quickly moved to a different room.”

“Bra område, rent rum. Stor skön säng. Enkelt checka in. Enkel men god frukost. ”

“Litet bra hotell med bra personal. Mysigt med takterrass där det även fanns badkar och spabad. ”

“Väldigt rent hotell/rum läget mitt i old san juan ”

“Hotellet låg extremt långt utanför stan och det var jättesvårt och dyrt att ta sig runt OM man inte har bil. Stranden var inte alls bra utan man får ta sig ca 30 minuter med bil till en mycket bättre eller gå 15 minuter till en som var helt okej. Killen i receptionen var dock extremt hjälpsam och erbjöd väldigt god service så tack vara han blev inte våra nätter där så tokiga trots allt.”

“Staff really not onside but they did come at check in.. overall the room was clean great a/c but no microwave or iron in our room it’s some what close to old San Juan… I would book again, no real bad complaints”

“Centralt och ok”

“During our stay, my friend noticed that a bag containing her box of Gasolina drinks she'd purchased was missing. We never figured out exactly what happened to them. It wasn't anything super valuable, but it was a disappointing experience.”

“El personal es súper amable”