Hotell nära Plaza Rio Hondo

“We booked two rooms; one was good. The other had a broken AC and smelled damp. The staff took the problem seriously and tried to resolve it. When that didn’t work, we were given a new room that was good in every way. The staff were consistently excellent! The pool is minimal, absolutely not what I expected. As a result, none of us or our three children wanted to swim. The breakfast was poor—neither tasty nor offering a good selection. It was okay, but not worthy of the Hyatt name.”

“5 Stars for the location! Right in middle of old city!! If the room had a window that would have made the stay more pleasant. Staff was great! ”

“Rooms are so clean Needs to fix the sofa bed in room 6”

“Unique and eclectic hotel, with a friendly staff. Rooms are small, but very clean and comfortable. Ideal location for exploring old San Juan.”

“My room didn’t had a fridge as indicated. And bed was really hard ”

“Nice hotel in Old San Juan. Staff was nice and the hotel is close to shopping and dining along with the cruise ports. Updates and clean.”

“Litet bra hotell med bra personal. Mysigt med takterrass där det även fanns badkar och spabad. ”

“Great hotel with excellent location. But be aware that it is a boutique hotel. Only two small elevators for the whole hotel. You can hear everything in your room, your neighbors and everything going on outside. Walls are paper thin. But overall, good. ”

“Hotell med bra läge. Rent och fräscht överallt. Personalen mycket trevliga och hjälpsamma. Enda nackdelen vid bokning på Expedia är tillägg för frukost. När man kommer till restaurangen för att äta,får man först då besked om att det bara gäller continental frukost. Vill man ha av det varma så kostar det extra.”

“Such a cute and very private hotel right in the heart of San Juan. Very quiet considering the location which I loved and was very clean. it was walking distance from everything literally everything the only uber we paid or was to the airport. it was such a cute place for photo ops as well. The staff were very responsive. There’s also luggage holding area which was very trust worthy in case you arrive earlier than check in ”

“This location needs better front desk support, ran out of hot water during our stay, no mugs for coffee machine in room. Seems to be a new location and work still being done - would not recommend to stay at this location yet.”

“We were informed at breakfast that our Expedia booking didn't include breakfast, which everyone else got for free.”

“Very nice staff. The room was clean and efficient. The location is not too good. It was difficult to find restaurants and there is not shopping nearby. The neighborhood is a bit run down. Also, you cannot flush toilet paper which bothered me a little. But I really appreciated the staff and the nice room. The communication with them was excellent.”

“Hotellet låg extremt långt utanför stan och det var jättesvårt och dyrt att ta sig runt OM man inte har bil. Stranden var inte alls bra utan man får ta sig ca 30 minuter med bil till en mycket bättre eller gå 15 minuter till en som var helt okej. Killen i receptionen var dock extremt hjälpsam och erbjöd väldigt god service så tack vara han blev inte våra nätter där så tokiga trots allt.”

“Friendly, helpful staff, close to everything downtown”