Hotell nära Oller-museet

“We booked two rooms; one was good. The other had a broken AC and smelled damp. The staff took the problem seriously and tried to resolve it. When that didn’t work, we were given a new room that was good in every way. The staff were consistently excellent! The pool is minimal, absolutely not what I expected. As a result, none of us or our three children wanted to swim. The breakfast was poor—neither tasty nor offering a good selection. It was okay, but not worthy of the Hyatt name.”

“The room was smaller but cozy. Staff was amazing and the location was perfect.”

“It was ok,you have to keep the air conditioner on all day long or the humidity wets the tiled floor and can cause someone to have a bad fall. The neighborhood was a bit scary looking but quiet.Loved the Chickens and roosters running around all day. This was a bit far from everything.”

“El hotel está muy bonito, muy limpio, huele delicioso. Aún estando en remodelacion todo estuvo excelente. Cuarto muy bonito y limpio. La recepcionista que nos recibió en la noche fue muy amable y simpática.”

“Yes it was cool in room and easy parking. This is a very nice motel. Staff is very friendly and helpful. Bring your own toiletries and hand rowels. Walls are super thin and there is a basic bedroom door lock on room doors. Facility was safe and there is a security lock on exterior main door. ”

“Had some issues with electricity being out for most of the stay. Was not the hotel’s fault - impacted the entire area ”

“Staff was really nice and was not far from everything ”

“Love this hotel! Centrally located and the staff was great!”

“Very clean room and friendlu staff”

“The room was clean and the room was a great size for just myself. I was given an early check in which is always appreciated. Thanks!”

“La habitación estaba sucia, nos quedamos 3 días y ni servicio de limpieza tenía. Había una tele pero no nos dejaron el control. Cuando fuimos a pedir nos dijeron que al día siguiente y nada de nuevo, tuvimos que pedir a otro personal y nos dijo que nadie había hecho el pedido. La seguridad por lo menos es buena en el sentido de que te dan un código para el portón y luego para tu habitación, pero lo demás deja mucho que desear”

“Hotell med bra läge. Rent och fräscht överallt. Personalen mycket trevliga och hjälpsamma. Enda nackdelen vid bokning på Expedia är tillägg för frukost. När man kommer till restaurangen för att äta,får man först då besked om att det bara gäller continental frukost. Vill man ha av det varma så kostar det extra.”

“Unit was very clean, well decorated and in the perfect location!! I love the mix of Spanish style with modern more eclectic feel. It had a good size balcony and the outside terrace and building itself really said OLD SAN JUAN. I loved my stay with bear. Very responsive and no issues at all with check in. ”

“Property was in a great location and was nice and clean. ”

“Arrived after hours due to delay in flight but had been assured that was not a problem. Waited an hour on the street in the wee morning hours to be let into the hotel. Once in, they couldn't run my card in this building but was going to run it at another location. Then apparently, they dont take Amex even though we were not told and when they tried to run the card later, it wouldnt go through. Understandably, they need paid for us staying. I get it. But it was 6:30am before we got to our room....

“El personal desde que entras fue muy atento y sociable. La cama litera ( por que la 2da cama es subiendo unas escaleras estilo litera) no tenia sábana y el agua se fue en 3 ocasiones. Lo demás estuvo estupendo. Importante no es accesible para personas con impedimentos por que tiene muchos escalones. El lugar es muy accesible y tiene piscina.”

“Great location, easy check in, and the room was clean. We will definitely be back!”