2/10 Väldigt dåligt
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Reste med familjen
30 okt. 2023
Gillade: Renlighet
Gillade inte: Personal och service och rummets bekvämlighet
Just a Roof over the Head, One of the worst in IST
If you just look for “A roof over your head” & still pay 170 €/night, that’s the right place! After some nights, with great disappointment we had to move to another hotel which matched our expectations, with all-Stars!
As a highlight; Breakfast was worse than a Youth Hostel! A daily RATION on a plate with some cheese, ham, omelette, yoghurt, little veggie, some cream, honey, fruits were just 4 pieces of melon! You can ask for more!
Checked in the room, we noted problems: cluttered shower changed quickly, leaking water hose fixed on 2nd day, “warm” fridge changed on 3rd day after several complaints, not with a new one as owner’s dad promised. They switched it with another room’s, so shifting the problem to another guest, as they said the hotel was full. Sorry for guests who got it!
Turkish TV are open, English ch. like CNN/BBC are locked. The day Receptionist changed the batteries in the remote control (!), then promised to ask technicians, but nothing happened. When we asked after 3 days, she replied with an “angry face & tone” that it couldn’t be fixed! Our money is not enough to pay for a 2 English channels! They can always blame on technical problems, as no guest stays long enough to see the truth!
Apart from some unfriendly persons, the other floor staff & owner's dad were helpful & friendly. But obviously it’s not enough, if management & receptionist have no education/experience in Hotel & Tourism so to understand & to improve, rather than just counting € & $!
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Bodde här 6 nätter i oktober 2023