Lyxhotell i Mayarivieran

“The staff at check in and out could use some hospitality training - this is our 4th stay and this has never improved although overall service at the resort has significantly improved aside from this. The amenities and location are wonderful and it is a beautiful resort. The waiters at the beach were excellent as always and should be given a shout out including Victor, Juan and Edwin”

“Worldclass. If i could give this hotel 6 stars i would. Amazing service, amazing food, amazing room. Top 3 hotels we have ever stayed at. Will definitely come back. ”

“They consider themselves as luxury but they are really not. There were mice droppings ALL OVER the outside of the room in the hallways. Mice droppings in the staircase corners. They have an infestation!!! Also everything is made pretty cheap (furniture, decor, etc). The staff was overwhelmed with the occupancy the week we were there. Would not come back. Hector at the pool and beach was great!! And the lady that did the margarita class was awesome!”

“Lugnt och avslappnat - magisk plats - utsökt mat - trevlig personal - genomgående högsta betyg”

“Kids had a blast! Water park is awesome! Food was great as well with a lot of variety ”