Lyxhotell i Mid Beach

“My room was stunning and bed was super comfortable. I rated the hotel a bit lower because I had a rough experience. My room wasn’t ready until 6 pm so I missed by evening plans after a long day of travel. The staff was accommodating- They fed me and provided an additional credit to compensate me for the inconvenience. Food service at the beach was quite slow and I ended up getting food poising later that night. They did an investigation into what the cause could be and provided me some spring...

“The staff at Hilton Cabana Miami Beach Resort were friendly, nice, and helpful, but overall it felt like management does not pay enough attention to the quality of service and room readiness. I booked two rooms. In the first room, the fridge and hairdryer were not working when we arrived. A technician had to come and fix them by reconnecting the cable and resetting the hairdryer. In the second room, the air conditioner kept lowering the temperature on its own, which made the room...