Hotell nära New World Center

"It’s an excellent and modern hotel "

"Mycket trevligt hotell som ligger perfekt i Miami Beach området, Art Deco. Lummig, ganska liten pool, trevliga ute platser dit man får ta med egen mat och dryck. Toppen hotell!!!"

"Amazing staff and facilities."

"Room 2/5 very old Hotell 2/5 Pool area 3/5 "

"Läget var utmärkt, och servicen höll en mycket hög standard. Särskilt vill vi lyfta fram Kevan, som förtjänar extra beröm för sitt engagemang. Vi hade dock högre förväntningar på rummet, vilket gjorde oss något besvikna med tanke på dess tidigare höga omdömen. Det fanns få krokar och ingenstans att hänga upp kläder eller handdukar, och förvaringsutrymmet var mycket begränsat – vi fick inte ens plats med hälften av våra saker. Ytterligare en nackdel var att baren stängde redan klockan 22.00. Dessutom saknade frukosten variation och bestod i princip av samma utbud under våra sex dagar. "

"Strongly recommended hotel."

"Bästa läget, servuien och känslan!"

"I cannot recommend this hotel as it simply lacks the basic understanding of service. Why you might ask? In our booking we had the right to: - Early check in if available - Late check out if available - Room upgrade if available - A bootle of wine We also managed to get a room with a broken refrigerator that was making a high noise all of the night leading to a really bad night of sleep, until unplugged by us. We asked for late check out, as flight home was late, and was given from 11 to 12, anything longer was 50 USD. We explained about the missing wine and the broken refrigerator, late check out became 13 and we got a bottle of wine on the departure day, because we asked - not because they were trying to keep the promises of the booking. Service is delivery on expectations, good service is delivering above expectations - this hotel don't do any of it. On top of it there is also a lack of work passion and some rudeness from the reception staff, especially on the check out day. Last, seeing the comments made from the hotel on other guests reviews that had issues I truly wonder if management have an interest to improve, I'm far from convinced. And as a consequence we are not willing to spend our dollars in the bar nor in the restaurant, which is sad as they are doing a good job and all ok breakfast. For sure we will not come back and can only recommend others to chose a different hotel where you get more value and service for your money. "

"En av två hissar fungerade för betjäning av boende och personal. Långa väntetider på hissen när man bor på våning 5. Poolen som skulle vara färdigrenoverad var långt ifrån klar. I övrigt bra läge och trevlig personal."