This is one hotel I will NEVER stay at again. Before arriving, I read the reviews and I was a bit cautious. The day of my booking, they stopped answering all phone calls so arrived to the hotel early since I couldn’t call only to be greeted to the fact that any early check in before 3PM is an extra $30. Then they also told me that the elevator was out of service so I had to walk up 6 flights of stairs everyday. The stairs also weren’t very well lit. Once entering my room, I discovered the television did not work and the linen had hair from whoever was previously in the room. Also, the shower is set up disastrously. The shower head points out towards the edge which causes water to go well beyond the shower. After all these inconveniences upon after discovering the room and hotel needed more upkeep (broken appliances, chipped walls, improper spacing for the bed), I complained to the staff who were very nice but clearly underprepared for options to help accommodate inconveniences. After walking down 6 flights of stairs since even the emergency front desk number is never scattered, the front desk offered me a room on the 8th floor while the elevator still didn’t work to which I declined. They offered me late check out to suffice but I don’t recommend anyone staying at this hotel. It’s really cheap but I understand why now. There’s a Wyndham hotel next door that I would recommend if you’re determined to be in that area. If I could give this hotel a rating lower than 1, I would.
