Hotell nära Plaza Caracol-shoppingcentret

“Ett helt fantastiskt hotell! Lugnt å supermysigt. Mycket bra service å Goda pannkakor till frukost! ”

“Excellent stay! Food was great and the staff was always so helpful and friendly. The resort was always clean and very well-maintained. We would definitely stay here again.”

“It was a great place to stay and especially our butlers, Frank, America and Marie were great! I would recommend to everyone to stay at this hotel.”

“Allt var bra! Lyxhotell med extra allt!”

“Everything was perfect! The food, the staff, the cleanliness, and the entertainment ”

“The apartment is really lovely with a spacious balcony where you can enjoy breakfast in the sun! I spent most of my days by the rooftop pool, a relaxing area where you have a view of the ocean in every direction. The apartment is located just across the street from one of the public beaches (Playa Tortugas) as well as the ferry to Isla Mujeres - a beautiful island with really nice beaches too if you’d rather get some sand between your toes. There is also a small groccery store nearby where you...

“Vi är så glada att vi hittade denna pärla i den annars opersonliga hotellzonen. Vi tyckte särskilt om att äta frukost i den mysiga baren ved vattnet”

“Bra restauranger, många solstolar och två stora pooler samt fantastisk strand att välja mellan.”

“Todo fue perfecto, en lo personal me gustaria que agregaran shows en vivo como se encuentra en la mayoria de los hoteles todo incluido y actividades ”

“Förbättra städning, miljön på takets poolområde och frukostutbud. ”

“Very nice hotel, a litttle old but in perfect condition and awesome facilities and beach.”

“I had a really great stay at this boutique hotel and would definitely recommend it. The staff were super friendly and explained everything really well from the start. Check-in was really easy, and if you arrive late it’s no problem because they have code locks so you can collect your key easily. We stayed in Room 3, which was really spacious and had a smart TV, which was a nice bonus. The room was always cleaned really well whenever we put the sign up for housekeeping. The pool was always warm,...

“This hotel is quite worn down and needs renovation. There were brown spots on the bed covers and hairs and dirty glasses in the room when I checked in. The rooms were smelly (moist). The food was good in some restaurants, and not so good in a few. Most of the staff were nice and service minded, but some were quite rude. One waitress even made my friend cry. Very Americanised tip culture where the staff expect tip for anything they serve or help you with, even if it’s an all inclusive resort...

“Stayed in Altitude 10th floor so wonderful view of Cancun beach. Some issues with the room but very fast service to fix it. But they have a policy that u can only reserv a sunbed 30 minutes that wasn’t followed. People put there towels before breakfast and the staff didn’t care. I had to ask them why there was no drink service at the Altitude infinity pool but at all the rest of them. They started with it after I questioned it. Best food was in the tower and the grill. Beach great gym need...