Hotell nära Playa Caracol

"Partyaktiviteter"

"This hotel is quite worn down and needs renovation. There were brown spots on the bed covers and hairs and dirty glasses in the room when I checked in. The rooms were smelly (moist). The food was good in some restaurants, and not so good in a few. Most of the staff were nice and service minded, but some were quite rude. One waitress even made my friend cry. Very Americanised tip culture where the staff expect tip for anything they serve or help you with, even if it’s an all inclusive resort (not what we’re used to in Europe, where we tip when the service has exceeded expectations and a good level of service is standard). Extremely loud party music outside and in the hotel lobby area most nights until late so I had to sleep with earplugs. Half the beach and pool chairs (and one of the pools) are in a “preferred” area which you have to pay 70 USD extra per night to use. We asked about this as some in our party had booked this option not knowing what it was, and some had not seen this on the booking sites used. We were told “all guests are treated the same, but some have paid for the preferred facilities”. All guests were NOT treated the same! Two days they used part of the beach for a private event, so we had to move midday and squeeze in with the other hotel guests. Despite the beach access being smaller we still weren’t allowed to use the “preferred” side of the beach. "

"Bra restauranger, många solstolar och två stora pooler samt fantastisk strand att välja mellan."

"Stayed in Altitude 10th floor so wonderful view of Cancun beach. Some issues with the room but very fast service to fix it. But they have a policy that u can only reserv a sunbed 30 minutes that wasn’t followed. People put there towels before breakfast and the staff didn’t care. I had to ask them why there was no drink service at the Altitude infinity pool but at all the rest of them. They started with it after I questioned it. Best food was in the tower and the grill. Beach great gym need upgrades. The bars are boring and Moscito beach restaurant was closed. Overall a great location with great view if u choose the right room in the Atitude krystal."

"Rummet var väldigt ren, bra säng och fantastisk utsikt. Även om hotellet var fullbokat så kändes det aldrig trångt. Personalen var fantastiska och allt gick att lösa om vi behövde något. Det enda som skulle kunna vara bättre är att man rengör/byter kuddarna på bufféns uterestaurang oftare pga fågelbajs. "

"Vi hade en fantastisk utsikt över den vackra stranden, havet och solnedgången. Själva hotellet kändes något slitet, men det var ändå rent och fräscht, och framför allt otroligt prisvärt. Läget gjorde också upplevelsen ännu bättre: nära affärer, shopping, barer och restauranger. Vi hade allt vi behövde inom kort avstånd. Sammanfattningsvis är vi väldigt nöjda med vår vistelse. Ett hotell med perfekt läge och bra pris – ett riktigt bra val för den som vill njuta av Cancún utan att betala överpris."

"Det stod att det skulle finnas badrock och tofflor på rummet men det gjorde det inte. Tyckte inte att det var jätte rent. Läget är fantastiskt vid mycket vacker strand. "

"Bra hotell med bra läge i zona hotelera, nära till underhållning, disco, andra restauranger mm. Hotellet har också egen underhållning. God mat och goda drinkar på all inclusive. Jättefint poolområde och strand. Personalen ger fin service. Var perfekt ställe för att fira min födelsedag."