Hotell i Punta Cancún

"Allt var bra"

"Partyaktiviteter"

"This hotel is quite worn down and needs renovation. There were brown spots on the bed covers and hairs and dirty glasses in the room when I checked in. The rooms were smelly (moist). The food was good in some restaurants, and not so good in a few. Most of the staff were nice and service minded, but some were quite rude. One waitress even made my friend cry. Very Americanised tip culture where the staff expect tip for anything they serve or help you with, even if it’s an all inclusive resort (not what we’re used to in Europe, where we tip when the service has exceeded expectations and a good level of service is standard). Extremely loud party music outside and in the hotel lobby area most nights until late so I had to sleep with earplugs. Half the beach and pool chairs (and one of the pools) are in a “preferred” area which you have to pay 70 USD extra per night to use. We asked about this as some in our party had booked this option not knowing what it was, and some had not seen this on the booking sites used. We were told “all guests are treated the same, but some have paid for the preferred facilities”. All guests were NOT treated the same! Two days they used part of the beach for a private event, so we had to move midday and squeeze in with the other hotel guests. Despite the beach access being smaller we still weren’t allowed to use the “preferred” side of the beach. "

"Bra restauranger, många solstolar och två stora pooler samt fantastisk strand att välja mellan."

"No information about the hotel when we checked in. The room was in bad shape with some broken furnitures. Especially the bathroom needs an upgrade. The restaurants was always full with a waiting list on 1-1,5 hour and it was also not possible to make a reservation. No Carrousel bar by the water park and according to the staff it has been closed for 5 months. Also nothing to drink by the waterpark which is not good for an all inclusive hotel. We will unfortunately not choose Seadust if we go back to Cancun. "

"Bra läge"

"Rummet var väldigt ren, bra säng och fantastisk utsikt. Även om hotellet var fullbokat så kändes det aldrig trångt. Personalen var fantastiska och allt gick att lösa om vi behövde något. Det enda som skulle kunna vara bättre är att man rengör/byter kuddarna på bufféns uterestaurang oftare pga fågelbajs. "

"Rent och fräscht hotell nära flygplatsen. Trevlig personal bra service. Frukosten oki men hade önskat lite mer"

"Det stod att det skulle finnas badrock och tofflor på rummet men det gjorde det inte. Tyckte inte att det var jätte rent. Läget är fantastiskt vid mycket vacker strand. "