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“We’ve stayed here twice and we had a great experience. The staff is very friendly.”

“La comida del hotel muy buena, poca variedad pero rico. El personal muy amable. Lo unico que las camas dobles incómodas porque estan pegadas y pequeñas éramos mi esposo, mi hijo y yo.”

“Beach , facilities , and overall cleanliness was great . The food was not good at all . Everything didn’t have taste or was appetizing . Very disappointed in the food overall wish we could have more authentic good food . Apparently other Riu hotels have better food so this one did not meet those standards . If it weren’t for the food I would give it 5”

“Unfortunately our rental car was stolen from the parking garage of the hotel while the valet parking had the key in their station. This matter is still under investigation by hotel, police and car rental company but we really hope that hotel assumes responsibility for this and increase security and processes in their parking and valet services. Of course this ruined our stay there, otherwise good.”

“The resort itself is excellent. However, if you have serious food allergies like I do, I’d be careful. Lots of stuff was labeled as GF or DF and I could clearly see that it had milk or bread. I think it’s fine if you are extra aware. I told staff multiple times and I still had several allergic reactions. Other than that, this resort is my favorite.”

“Visitamos el hotel con mi esposa y mi hija de 1 año y nos gustó mucho, la comida muy rica y bastantes opciones para comer, volveremos sin duda”

“Todo estuvo excelente nos cambiaron de hotel pero estuvimos mucho mejor.”

“Mala organización al recibirnos , ya q nos dieron una habitación equivocada, y nunca me avisaron sobre el requerimiento de las identicaciones se los menores,”

“The room was clean staff was friendly the resort is beautiful”

“Got food poisoning from the recerved dinner in Restaurant Tokyo. Food quality in general there was the worst we had in our 2 weeks stay in Mexico. After getting very sick, we were not able to even get water bottle from the reception to help. When approaching the staff and the manager about the situation, not a single sign empathy or concern about the patients health was shown. Only a statememnt of "you cannot prove it is our fault". Entertaiment staff were exceptional.”

“The Hilton property The Conrad is a quality upscale resort. The resort is quiet and extremely clean. The amenities are amazing! The staff was helpful and very attentive. We were there during a down time for seasons and there were very few people there. We ate lunch by the pool and enjoyed an amazing night meal at Mesquite! The steak was probably one of the best I’ve ever eaten. The service at the restaurant was impressive! We enjoyed other meals in town of Punta Mita. The downside is that...

“La comida no es buena, los meseros no atienden, el aseo de la habitación fue desastroso dejaron una taza sucias en el lavamanos,”

“Muy buen servicio atención gastronomía y recreación no repetiría sin duda”

“Everything was perfect”

“Upon arrival the room dirty, 2 dead cockroaches. Couch with a dirty spot with pubic hair, ceiling fan very noisy, empty refrigerator. Manager Brenda offered to give us a ride back to the airport free of charge for all the inconveniences. But on the day we left we told manager Brenda to get us the ride and she said “what are you talking about “? She said she never said anything. NOT RECOMMEND THIS PLACE. NOT COMING BACK.THANK YOU BRENDA. They never fixed anything.”

“Es la mejor experiensia todo estubo delomejor bien recomendado”

“Le service est exceptionnel, la vue est magnifique, et le fait que ce soit un hôtel à taille humaine rend l’expérience encore plus agréable. Tout est à proximité, ce qui permet de profiter pleinement de chaque moment.”

“Una experiencia inolvidable y con gusto volvería! Todo está de lujo y una atención excelente! Muchas gracias! ☺️🫶🏻☀️🏝️”

“Great new hotel, despite not having direct access to the beach, it was super comfortable, the pool area on the top is really nice (with 2 warm jacuzzi) and great views , rooms are super nice and clean (with partial sea view in the room we got), excellent breakfast, 24/7 parking garage FREE, without valet parking (we had bad experience before), and beach is literally 5 minutes away walking, definitely recommend the place for what you get and the price (it is even more worth it than some hotels...