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“This RIU was great! I loved that there was a shuttle between the other nearby RIU. However, I didn’t love that all of the restaurants weren’t open everyday and the ones that ARE open have limited space. This meant we had to eat at the buffet or the bar with a limited menu. I would also note that if you’re looking for a party resort, this is definitely not it. It’s more of a relaxed atmosphere, which is great. Other than the limited food options, we loved it”

“Muy lenta la atención el lobby y las habitaciones tienen muebles muy viejos”

“Excelente cadena de hotel”

“Excelente calidad en el servicio, excelente personal en todas las áreas, excelentes instalaciones. Felicitaciones a Grissel, Miriam, Rocío y Germán por hacer muy agradable mi estancia.”

“Phenomenal stay. Highly recommend.”

“la alberca de mar que esta increíble”

“Excelente”

“Amazing property and staff . Spotlessly clean. Huge issue with what tip or food and beverage . Average food for top$$. I you want a Gatorade from store on property it’s $12 and bottle water is $6. If you are looking for a place with vibe and energy, this is not your hotel !”

“Excelente hospedaje para toda la familia”

“The room we had was nice and spacious. Only drawback was my daughter and I experienced terrible coughing fits whenever the AC was turned on... It felt like a chemical reaction or perhaps mold? The large family pool was great and had a shallow area that was perfect for toddlers. The adults pool was also beautiful, overlooking the beach. However we saw workers dump in buckets of white chemicals, probably chlorine, while people were swimming in the pool. The water turned murky and white for...

“The property was good, pool great, taxis great cause you get them right away.., now the AC in the room i wgive a 4 out 10. I complained 3 times about it and nothing happened. This is a place where the AC HAS to be really cold because its too hot and humid there, and it wasn’t like that. I even paid extra for a better room and nothing happened. Hopefully they fix that because it’s really uncomfortable to be hot like that. I think they have to work better on the 2 restaurants that you have to...

“Got food poisoning from the recerved dinner in Restaurant Tokyo. Food quality in general there was the worst we had in our 2 weeks stay in Mexico. After getting very sick, we were not able to even get water bottle from the reception to help. When approaching the staff and the manager about the situation, not a single sign empathy or concern about the patients health was shown. Only a statememnt of "you cannot prove it is our fault". Entertaiment staff were exceptional.”

“Excelente”

“Great hotel”

“Unfortunately our rental car was stolen from the parking garage of the hotel while the valet parking had the key in their station. This matter is still under investigation by hotel, police and car rental company but we really hope that hotel assumes responsibility for this and increase security and processes in their parking and valet services. Of course this ruined our stay there, otherwise good.”

“No me gustó que la primer noche que llegamos me asignaron habitaciones diferentes a las que seleccioné en la aplicación diciéndonos que fue un upgrade siendo mentiras. Al día siguiente que reclame nos pasaron a las habitaciones que si seleccioné pero perdimos toda la mañana del sábado haciendo esa reclamación y el cambio de habitación.”

“Terrible quality. Even though it’s not expensive compared to other hotels in the area, it is too much cost for what it offers.”