Sök efter hotell i Banderasbukten

“Unfortunately our rental car was stolen from the parking garage of the hotel while the valet parking had the key in their station. This matter is still under investigation by hotel, police and car rental company but we really hope that hotel assumes responsibility for this and increase security and processes in their parking and valet services. Of course this ruined our stay there, otherwise good.”

“Our room was 1013 overlooking a next property parking lot. But, remember, we booked with Expedia. If we'd wanted a different room we could had paid bit more so we aren't unhappy”

“Due to recent troubles the hotel was way under capacity. They decided to open only some of the restaurants without informing us before we left despite being told they are all available. I understand why but there was zero accommodation. Probably should have cancelled. Will never return”

“Excelente ”

“Fun family spot, kids love it here, good food, good people and good vibes ”

“The staff are the best part - very friendly and professional. We enjoyed every day. The beach is amazing - nice sand and enough surf to have fun without being dangerous”

“We had ocean view. Gorgeous view. Room was clean. No Kleenex or washcloths. ”

“Great new hotel, despite not having direct access to the beach, it was super comfortable, the pool area on the top is really nice (with 2 warm jacuzzi) and great views , rooms are super nice and clean (with partial sea view in the room we got), excellent breakfast, 24/7 parking garage FREE, without valet parking (we had bad experience before), and beach is literally 5 minutes away walking, definitely recommend the place for what you get and the price (it is even more worth it than some hotels...

“Nos tocó que nos recibiera Gustavo García, fue muy atento en todo el tiempo que estuvimos en el hotel, nos decía que restaurantes estaban abiertos y cuales no, las actividades que podríamos realizar y respecto al Hotel la verdad nos encantó todo, como íbamos con una menor de edad tienen muchas actividades, toboganes, tirolesas, una zona de videojuegos. La bebidas la verdad estaban muy ricas. Por lo general pedimos puras mezcalitas o tequila. Las comidas una delicia todos los restaurantes.”

“This is a lovely hotel and the staff go above and beyond to make it so. Elisabeth, Oscar, and Raul were particularly outstanding in their attentiveness and kindness, but everyone we encountered was great. We stayed in a two bedroom suite and it was spacious and comfortable and luxurious. The balcony is more of an enclosed room with a small open window and a little foot pool, but it was fine because we were enjoying the rest of the resort all day. It is closer to the theme park and that will be...

“Got food poisoning from the recerved dinner in Restaurant Tokyo. Food quality in general there was the worst we had in our 2 weeks stay in Mexico. After getting very sick, we were not able to even get water bottle from the reception to help. When approaching the staff and the manager about the situation, not a single sign empathy or concern about the patients health was shown. Only a statememnt of "you cannot prove it is our fault". Entertaiment staff were exceptional.”

“Beautiful room. Beautiful property. Fantastic staff that treated us excellent. Great restaurants until the cartel extended our stay three more nights. And Unico tried to charge me 250% of what I could pay to book it on Expedia. I showed them the rate and they insisted on $1,800 a night. I booked it on Expedia and they accepted the reservation but it was such a slap in the face to shelter in place when every other reservation extended for free. I get they have cost but this was absurd to the...

“Room was good. Spa was average at best. ”

“Great experience as always! ”

“Great kid friendly resort and accommodating staff!”

“Great food, clean property, great staff. Could use a few more things to do”

“I would stay here again. Nice staff, great pools and water slide, daily room service, and quiet while we were here. It’s starting to show some signs of wear but nothing major. ”

“The room was clean and the staff was very attentive. The only small downside was that the membership presentation felt a bit pushy at times. Overall, we still had a pleasant stay.”

“First and last time staying at this resort. This place looks nothing like the pictures on the brochure or online. Rooms- dirty, severely outdated, cracks in the walls, old beat up furniture, uncomfortable beds, a lightbulb in the bathroom for your light. No facecloths, only one bottle of water daily for two people even though you can’t drink the tap water or use it to brush your teeth. Room not sound proof at all, you hear everything. Food- absolutely disgusting aside from the omelettes at...