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“Unfortunately our rental car was stolen from the parking garage of the hotel while the valet parking had the key in their station. This matter is still under investigation by hotel, police and car rental company but we really hope that hotel assumes responsibility for this and increase security and processes in their parking and valet services. Of course this ruined our stay there, otherwise good.”

“Everyone at the resort is amazing ”

“Friendly staff, beautiful resort. ”

“impresionante ”

“Beautiful resort. Lovely staff. Drinks were great. Food was hit or miss but you can definitely find some good options, just takes a little time. ”

“Had a great stay with our kids and their spouses for a family trip of 6 that they also enjoyed. Food was great both in the buffet and restaurants. Staff are always friendly and helpful. Pool is great with swim up bar and awesome bartenders. Beach is great with some shade provided with umbrellas. Just have to get up early to reserve a chair by the pool or the beach. This was the second trip for my wife and I and will be back again. Stayed in the Junior suite with ocean view. Highly recommend.”

“Muchísimas gracias a todo el personal. Nuestra estancia fue excepcional. Comida muy buena, buenos servicios y excelente ambiente. Quiero recalcar algunos puntos muy importantes: - mayordomo Moisés fue excelente, nos atendió con calidez y estuvo al tanto de cada detalle, gracias! - fuimos a celebrar el cumpleaños de nuestro hijo y nos decoraron muy bonito la habitación! Nuestro hijo estaba muy emocionado. - Restaurante Nest y El Bosque estuvo riquísimo. Buenos platillos y variados. - los...

“ La habitación muy limpian y cómoda la vista muy buena Y la privacidad Muy bien ”

“Excelente servicio de todo el personal ”

“Got food poisoning from the recerved dinner in Restaurant Tokyo. Food quality in general there was the worst we had in our 2 weeks stay in Mexico. After getting very sick, we were not able to even get water bottle from the reception to help. When approaching the staff and the manager about the situation, not a single sign empathy or concern about the patients health was shown. Only a statememnt of "you cannot prove it is our fault". Entertaiment staff were exceptional.”

“Entire property was spotless. Staff was very helpful. Beautiful weather ”

“Todo increible, la comida deliciosa, el personal de lo mas amables y atentos. El unico problema es que cuando te venden el drrams vienen foros de todas las instalaciones hasta laa del secrets y uno llega creyendo que tambien tendra acceso a todo eso que muestran aquien en las imagenes y pues no es asi, ”

“Resort and rooms were clean and comfortable. Staff was friendly, efficient and helpful! We especially loved how much is done just for the little kids - Kids Buffet, Beach Party and entertainment made for a wonderful family vacation!”

“Habitaciones limpias, tranquilo ningún inconveniente, albercas excelentes, buena ubicación, sin duda puedo recomendar este hotel ”

“Great new hotel, despite not having direct access to the beach, it was super comfortable, the pool area on the top is really nice (with 2 warm jacuzzi) and great views , rooms are super nice and clean (with partial sea view in the room we got), excellent breakfast, 24/7 parking garage FREE, without valet parking (we had bad experience before), and beach is literally 5 minutes away walking, definitely recommend the place for what you get and the price (it is even more worth it than some hotels...

“Si ”

“ Good”

“The service at Unico is hands down the best I’d ever experienced at an all-inclusive. The staff are friendly and hospitable and genuinely seem to want to make your stay a great experience. Every single staff member we encountered was fantastic. Some of the standouts for us were Angel (waiter at Lia and AguaMadre), Gabriel and Leonardo at the rooftop bar, and Carlos Miranda, our local host/concierge. There were a number of staff in the restaurants whose names we didn’t catch (those who...

“La habitación impecable, el lugar un paraíso y el personal super amable!! Una estancia espectacular!!! Mil gracias!!! ”

“The staff , clean rooms ”