4/10 Dåligt
Sharon
Reste med sin partner
11 aug. 2025
Gillade inte: Renlighet och boendets skick och faciliteter
Location is convenient to walk to many of the main tourist sites. We expected everything else about this property to be much better than it actually was, as we did our homework and read many reviews. In fact, we had a bad experience; upon arrival, we noted three area's of pooled water, two in the living room, and one coming from the bidet. We immediatley reported the problem. We were told they would inform someone. Someone messaged me and said it was not a big deal and the water was just due to heavy rain. They told us to use our towels to clean up the mess and they would provide others and have a plumber come out. We sopped up as much water as we could in the bathroom using the limited amount of towels provided. The next morning we shared the one clean towel we had for our shower. A plumber eventually showed up and turned off the water line to the bidet stating that he ordered a part but it would not be repaired during our stay. We had four saturated towels from the bidet that had a septic oder, we placed them in a mop bucket; I messaged the contact person two more times during our stay and asked if they could be removed from the apartment as they stunk, no one replied and they were still smelling up the place when we left. When we arrived back home I requested a refund for our first night stay due to the issues we encountered, it was declined.
Sharon
Bodde här 4 nätter i juli 2025