6/10 Okej
Ethan Alfred
29 sep. 2025
Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service
Almost missed my flight after the car service they arranged did not wait 4 minutes for me to come down to meet them. The lady at the front desk did not seem concerned with making sure the service I paid them for was provided. This service was a private driver and car paid in advance $120. I believe it to be unreasonable that I was left stranded over my slight 4 minute delay getting downstairs from my room. Out the money, I was now told I had to pay again for a regular taxi which took over an hour to finally come. By the time I made it to the airport and through security I had only seconds before the boarding doors closed. I was very lucky. For the amount of money spent at this hotel between the week stay and daily dinners and thousands on tours purchased through them, I expected to simply get to the airport without drama. The tours were good, food was good, hotel was nice. The review would be very good had they not treated me like a discarded napkin at the end when it was time to leave.
Ethan Alfred
Bodde här 6 nätter i september 2025
