“The location is great, as was the breakfast. However, while we enjoyed the splendid view from our room (a deluxe kingsize with lake view), we had expected a balcony. When I pointed out that the room is advertised with a photo of a balcony to the receptionist, she explained that only two of those kinds of rooms have balconies. We paid the same price for no balcony, so it was quite misleading and disappointing and unnecessarily took the shine off what was otherwise a very nice stay.”
“The location is great, as was the breakfast. However, while we enjoyed the splendid view from our room (a deluxe kingsize with lake view), we had expected a balcony. When I pointed out that the room is advertised with a photo of a balcony to the receptionist, she explained that only two of those kinds of rooms have balconies. We paid the same price for no balcony, so it was quite misleading and disappointing and unnecessarily took the shine off what was otherwise a very nice stay.”
Paul