Lägenhetshotell i Tancah

“Cons: Unfortunately I am only giving two stars. There is no main pool, it’s under construction and empty. Theres a large tarp over the area where the pool is supposed to be. The website and the amenities are not updated and do not reflect the fact that there is no main pool available. I felt scammed. The rooms and bathrooms definitely need a deep cleaning and did not look like the penthouse rooms in the photos. Dishes were dusty, ceiling fans were dusty, there were dead roaches in the sliding...

“Great amenities and close to beach/supermarket Most communication thru Expedia portal went unanswered. Recommend direct communication with hotel staff by phone. Lovely pool and roof deck. No hot water in kitchen sink went unaddressed for entire stay. Very basic kitchen setup. ”

“The house is beautiful, cozy, and even nicer than the photos. The bedrooms are spacious and comfortable, and the kitchen is fully equipped. All rooms have AC and ceiling fans, all working perfectly. The condominium is very safe, quiet, and peaceful, with good privacy despite the houses being close together. Waking up to birds singing in the morning was lovely. The concierge, Ludwig, was very attentive and friendly. On the downside, the location is very remote, with an unpaved dirt road. We...

“Excelente atencion, el lugar super comodo muy bien ubicado volvería a quedarme aqui, 100% recomendado”

“Staying here completely elevated our experience in Tulum. The hosts are incredibly kind and welcoming—you can truly feel the love throughout the property and see it in every detail. I actually turned into a coffee lover after staying here because they serve the best coffee! Their breakfast, which is included with your stay, is made fresh every morning using organic ingredients. Our rooms were always well-stocked and spotless—the housekeeper did an amazing job. I’m very particular about...

“Flawlessly clean room and everything. The staff was top notch! All of them. If you need anything they got the answer. Only thing is like all the place is this area of Tulum, the construction can get loud. So for get about random naps. I still give this beautiful place a 10/10!!”

“La única falla fue el minisplit de la habitación 9B. Le urge mantenimiento para que se enfríe más rápido , no está del todo bien. De lo demás, recomendado.”

“Lugar muy bien mantenido! Alberca con una super vista”

“reception was there during check-in, very nice and helpful. everything was fast and convenience. the place itself is very safe and quite. if driving, there's a gate check-in - need to let them know it's an hotel stay for them to let pass. would stay here again next time in tulum. Parking available onsite which is nice”