Lägenhetshotell i Tancah

“the ocean was visible from our room, however the beach was covered in sea weed wich i understand is normal but nothing was done to clean the beach. we enjoyed our pool very much !! the water in the pool became visible dirty after a few days , the same thing happened to the main pool and nothing was being done about it. i think housekeeping needs to step it up.”

“Very nice place, really calm and beautiful place.”

“The staff was excellent and the whole experience was great. Plan on booking there again next year.”

“Our stay at this hotel was extremely disappointing. The service was poor, and the atmosphere felt tense. The staff in the restaurant were stressed and curt, and despite being clear with our order, we received an extra dish we didn’t order, and another was switched to the wrong one. We didn’t touch either of these dishes, but they were still included on the bill, and it took 15 minutes of discussion with the staff to have them removed. Breakfast was also disappointing, offering only one dish and...

“Staying here completely elevated our experience in Tulum. The hosts are incredibly kind and welcoming—you can truly feel the love throughout the property and see it in every detail. I actually turned into a coffee lover after staying here because they serve the best coffee! Their breakfast, which is included with your stay, is made fresh every morning using organic ingredients. Our rooms were always well-stocked and spotless—the housekeeper did an amazing job. I’m very particular about...

“Great amenities and close to beach/supermarket Most communication thru Expedia portal went unanswered. Recommend direct communication with hotel staff by phone. Lovely pool and roof deck. No hot water in kitchen sink went unaddressed for entire stay. Very basic kitchen setup. ”