Du hittar Relais & Chateaux i Fort Lee - Paramus

"Surrounding hotels were out of power, this hotel had - great! Our room was more of an apartment which was great for the family! Good parking garage, great service desk - but the cleaning could do a better job. Bed sofa had used linnen, there was food in the kitchen sink that smelled bad when we got to our room and there was a tape from a user shirt on the back of the bathroom door meaning the cleaners didn’t clean behind the door or they’d seen it. With this said, I’d still stay here again! "

"They did not make up the room even though we had the please clean sign out. The mat felt dirty and there were not towels etc. for all of us (but was provided when we asked for it). "

"Very bad when we should check in and our european mastercard didnt work, although we already paid for the whole stay they didnt want to let us check in and not accepted cash so we had to solve it on a late night or sleep outside. Worst treatment ever, and we had 3 kids with us and everyone was very tired of a long flight. "