Spahotell i Newcastle-upon-Tyne

“The accommodation itself was nice and we had a good meal in Charlie’s. We were disappointed to find out that the spa was an additional £65 per person and didn’t think that was overly clear when we booked as otherwise we would’ve picked a different option. Regardless, we paid it after we the facilities were listed and frustrated to find out one of the saunas were out of order. We were celebrating our ‘mini-moon’ and overall we were a bit disappointed with the experience and value for money.”

“First class as always, this is our fourth visit and we are already planning our next one. From a seamless check in with an amazingly warm welcome from Nicola and Cheryl who remembered us from previous visits. The room was excellent and the housekeeping team did a fabulous job throughout our stay, nothing is too much trouble. We are in the Pin bar and once again the food was lovely and all people we came across were helpful and polite. We had a visit to the Spa, where the beautiful Lilly...