Just returned from an awesome vacation at Casa Thomas (May 28-June 1)! We've stayed in Playacar phase 1 twice before and love the neighborhood. The security is excellent and they make their rounds through the neighborhood 24/7, you will feel safe throughout. We had originally booked a different house in the neighborhood but had to cancel due to an issue with their pool. I was able to quickly get Casa Thomas booked and received a wonderful greeting and info from Craig Beechum via email and Deanna met us upon our arrival. She was so very helpful to get us set up and going for our stay. The walk to downtown Playa isn't terrible, you'll definitely get your sweat on and steps in and it's fun to look at all the beautiful houses and Mayan Ruins but occasionally we would snag a taxi over at Fisherman's Village next door. Expect a 10-15 minute walk from the house to the downtown area.
Our group was 2 couples so Casa Thomas was plenty big for us! The patio furniture by the pool was comfy so we spent a lot of relaxing time there. There was a bin with pool floats, beach chairs and snorkeling gear which was great!
We had a massage therapist come over one afternoon and had her set up on the upstairs terrace which was perfectly shaded and amazing breeze for our relaxing massages. The view from the upstairs bed is spectacular, you can literally lay there and watch cruise ships pull in to Cozumel! Mattress was a bit harder than my personal liking but it's to be expected on any vacation and didn't phase us too much.
We booked our favorite fishing guy, Salatiel Ku Caamal (check him on facebook!) and caught a mahi mahi. Highly recommend him, this was our 4th year booking him. Although the seaweed was an issue for beachfront swimming he found us a little cove nearby that was beautifully clear and we got to swim with a stingray. We took the Ultramar ferry over to Cozumel one day and did Mr. Sancho's beach club and had an amazing time. Ferry takes about 30 minutes, then a 10 min taxi ride and you're there.
My sister and boyfriend decided to skydive (Skydive Playa) and no kidding we got to sit at the Casa Thomas pool and watch them jump and parachute down to the beach right by the house!
Overall an amazing stay, easy booking process, even easier arrival and a departure process, highly recommend!