Finns det pool på Sandos Caracol Nature Resort & Water Park All Inclusive?

Ja, boendet har 2 utomhuspooler och en barnpool.

Är Sandos Caracol Nature Resort & Water Park All Inclusive husdjursvänligt?

Nej, husdjur är inte tillåtna på boendet.

Hur mycket kostar det att parkera vid Sandos Caracol Nature Resort & Water Park All Inclusive?

Vanlig parkering är gratis på det här boendet.

Vilka är incheckningstiderna för Sandos Caracol Nature Resort & Water Park All Inclusive?

Checka in från: 15.00. Checka in fram till: 23.30. Sen incheckning är möjlig under begränsade tider.

Vilken utcheckningstid gäller för Sandos Caracol Nature Resort & Water Park All Inclusive?

Utcheckning sker senast klockan 12.00. Sen utcheckning är möjlig mot en avgift (i mån av tillgång).

Finns det all-inclusive-förmåner på Sandos Caracol Nature Resort & Water Park All Inclusive?

Ja, boendet är all-inclusive. All mat och dryck ingår, och bland aktiviteterna hittar du till exempel snorkling, kajakpaddling och segling.

Var ligger Sandos Caracol Nature Resort & Water Park All Inclusive?

Detta boende vid stranden ligger bredvid en golfbana i Corasol, mindre än 5 km från Gran Coyote Golf och Quinta Avenida. Mindre än 15 km härifrån hittar du Quinta Alegrías shoppingcenter och Central Square.

Sandos Caracol Nature Resort & Water Park All Inclusive: recensioner, erbjudanden och foton 2026

Q: Erbjuder Sandos Caracol Nature Resort & Water Park All Inclusive flygtransfer?

Ja, transport till/från flygplatsen erbjuds.

Om området

Sandos Caracol Nature Resort & Water Park All Inclusive ligger på stranden, bredvid en golfbana i Corasol, ett område i Playa del Carmen. Quinta Avenida och Central Square är viktiga sevärdheter, och vackra naturupplevelser kan du få i området kring Maroma strand och Yal-ku Lagoon. Gran Coyote Golf och Quinta Alegrías shoppingcenter är två andra rekommenderade platser att besöka. Upplev vattenäventyr som windsurfing i närheten, eller prova på andra friluftsaktiviteter som fallskärmshoppning.

Gå till vår reseguide för Playa del Carmen

8/10 Bra

Lucas

Reste med familj och småbarn, Reste med familjen

15 jan. 2026

Gillade: Renlighet och boendets skick och faciliteter

Very clean room, so many different activities to do. The beach was great with lots of palm trees providing shade if youd like it as well as a wave break area great for kids. The wayer park was not ully functioning and food was 3/5. Service was great. Would return.

Bodde här 5 nätter i januari 2026

6/10 Okej

Michael

Reste med familjen

12 jan. 2026

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter

Room itself was in good condition, but the mattress was worn down. I could definitely tell that 2 heavy people slept on them due to the shape of the bed. The staff are mostly very friendly and speak some English. We enjoyed free bike rides, eco tours, water park, swimming in the cenote (natural pool), snorkeling by the beach and seeing a lot of interesting fish. As people said, the food could be better, but we tried to eat as much Mexican food as we can and loved it. It's silly to expect great Italian food, etc.

Bodde här 7 nätter i december 2025

6/10 Okej

Abby

12 jan. 2026

Gillade: Renlighet

The food was not good

Bodde här 5 nätter i december 2025

8/10 Bra

Thomas R

12 jan. 2026

Gillade: Renlighet

The room was good and clean. The staff was nice. The waterpark was shut down for five days of our day so that wasn’t the best it made. The rest of the pool is really busy and the kids got bored. shows were good. Maria the Expedia representative on site was awesome. She helped out a lot, making dinner reservations, and letting us know about the facility.

Bodde här 7 nätter i januari 2026

8/10 Bra

Kristy

Reste med familjen

12 jan. 2026

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter

Great resort for the family! So much to see and do! Staff was friendly & rooms were clean. Would go back!

Bodde här 4 nätter i januari 2026

10/10 Fantastiskt

Mark Robert, Manlius

Reste med familjen

11 jan. 2026

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter

Great overall stay. Expedia staff was very helpful. Restaurants were good. Only negative was the water park closed 2nd day and never reopened,

Bodde här 6 nätter i januari 2026

8/10 Bra

Mandolyn

Reste med familjen

11 jan. 2026

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter

We had a wonderful stay! The staff really made the trip with how attentive and accommodating everyone was. We had some issues with our rooms that were not able to be fully resolved and some of the resort amenities were not available during our stay due to maintenance/technical issues; however, the positives far exceeded the minor inconveniences. The activities, food options, entertainment, grounds, and again, people, were fantastic and we had an amazing stay. Would definitely repeat the trip!

Bodde här 5 nätter i januari 2026

6/10 Okej

Jeremy

Reste med familjen

8 jan. 2026

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter

Communication regarding booking of a la carte dinners and efficiency at the buffet.

Bodde här 7 nätter i december 2025

2/10 Väldigt dåligt

Dulce

7 jan. 2026

Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter

Sucio y viejo

Bodde här 1 natt i december 2025

2/10 Väldigt dåligt

Wesley

Reste med familjen

6 jan. 2026

Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter

First two days the water went out completely for hours. The next two days there was no hot water at all. Very disappointed as we have been here twice before with no issues. The aqua park was shut down altogether. Management did not seem to care. Certainly did not offer any sort of compensation for an expensive ruined vacation. Certainly will never return. Can no longer recommend. Expedia should be ashamed by listing this resort.

Bodde här 4 nätter i januari 2026

8/10 Bra

Genevieve Marie-Jose

Reste med familjen

6 jan. 2026

Gillade: Renlighet och bekvämligheter

Staff was great, resort was a little old but the jungle and animals was amazing, a la carte restaurant was great but the buffet was really not that good.. but we had a great vacation

Bodde här 8 nätter i december 2025

8/10 Bra

Nadia

5 jan. 2026

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter

La chambre était bien. Seulement un peux vielliotte: par contre le cheekin et le chekout horrible une attente interminable. Même pas un verre de bienvenu à l’arrivée.

Bodde här 5 nätter i december 2025

10/10 Fantastiskt

Harold

5 jan. 2026

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter

Staff ver y nice and polite. The área and room Super clean. Very good stay Overall. Kids had a lot of fin in the aquapark. We never got bored at the hotel. Night life activities were Very family orientes and Very nice.

Bodde här 8 nätter i december 2025

6/10 Okej

Jerome Jean

Reste med familjen

4 jan. 2026

Gillade: Bekvämligheter

Gillade inte: Renlighet och boendets skick och faciliteter

Foul sewage smell near the hotel room buildings. Food was mediocre at best and hotel staff were not at all helpful. Rules around how to book restaurants were not clear and inconsistent. Hours of opening of buffets and activities kept changing without notice and no staff could explain.

Bodde här 7 nätter i december 2025

10/10 Fantastiskt

Selina Eliane

Reste med familjen

3 jan. 2026

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter

Great resort ! Great staff! Highly recommend for families! Fun water park & beach access.

Bodde här 7 nätter i december 2025

10/10 Fantastiskt

Tamara

Reste med sin partner

2 jan. 2026

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter

Excellent vacation! Great room, comfortable bed, outstanding cleanliness, delicious food and amazing staff. Expedia welcomed us with a bottle of champagne in our room and a message on the bed in flowers. Dinner reservations were made for us every night at a different restaurant. The couples massages were definitely a highlight and the beach was beautiful! I highly recommend this property and booking through Expedia! 10/10. Definitely an experience we will never forget!!!

Bodde här 6 nätter i december 2025

6/10 Okej

Manuel

Reste med familjen

2 jan. 2026

Gillade: Renlighet

Deberían automatizar o cambiar su proceso de check in, estuvimos poco más de 2 horas esperando, 25 minutos para el check out

Bodde här 1 natt i december 2025

4/10 Dåligt

Robert

Reste med familjen

1 jan. 2026

Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter

The room we were in needs renovation. We were in the family eco room and the floor tiles were really gross. The shower stall as well is very run down and water pressure was very poor. Check in and check out process was very disorganized. The buffet needs to be organized differently with physical space between stations. This would help with the constant lines. Food was ok,. The aguapark only had hot dogs. The New Year's festivities only had limited seating that was reserved for VIP. No other seating to enjoy the show. Public bathrooms never seem to lock. The pool needs repair. One positive; staff at the resort are wonderful. Overall I would not recommend especially given the price. This resort is not a good value for your money.

Bodde här 2 nätter i december 2025

2/10 Väldigt dåligt

Zhongyu

Reste i grupp, Reste med familjen

1 jan. 2026

Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter

This stay involved serious health and safety issues. We traveled with 4 families and all had food poisoning after eating at the hotel. During the stay, part of the ceiling collapsed in my room. I was moved to another room after negotiating with hotel for 8 hours. After the ceiling fell down, I discovered the room had mold issues, and garbage and debris inside the ceiling. I escalated the issues to hotel manager but no any action from them until I checked out. These conditions made the accommodation unsafe and uninhabitable. Extremely disappointing experience. I would not recommend this property.

Bodde här 7 nätter i december 2025

6/10 Okej

Wengang

Reste med familjen

31 dec. 2025

Gillade inte: Bekvämligheter och boendets skick och faciliteter

Facilities old and falling apart.

Bodde här 7 nätter i december 2025

4/10 Dåligt

Jessica

Reste med familjen

30 dec. 2025

Gillade: Renlighet och boendets skick och faciliteter

Gillade inte: Bekvämligheter

The positive side is the room was a good size for the three of us. There were plenty of towels for showers. The resort was beautiful and the beach was a nice stretch with plenty of beach chairs. The water park was fun. The nature trails are nice and watching the local wildlife was really fun. The negative: The ac quit after the first night and dripped water the whole time so there was a puddle in the room. Things I asked to be fixed were not. The shower the iron… etc. the resort is nice for the most part aside from the sewage smell that is everywhere. They advertise snorkeling in the cenote but snorkeling equipment was not available. They advertise restaurants beyond their buffet but there is no way to make reservations. Period. I was invited to come get a welcome kit with a map and a souvenir but it turned out to be a several hour long sales pitch and a souvenir that you must purchase. The all inclusive aspect is not as appealing as it should have been the restaurants should have been available, the resort advertising should be honest about what you get like stop lying about the fact that you have the ability to get a reservation at a sit down restaurant that isn’t just a buffet. I paid a lot of money to spend a nice holiday there with my family and was disappointed from day 2. The food in the buffet is ok and there is something for everyone but I wasn’t impressed. No chance I’ll recommend this place or return.

Bodde här 7 nätter i december 2025

8/10 Bra

Tara, Leander

Reste med familjen

29 dec. 2025

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter

Beautiful property, great entertainment, cenotes, monkeys, great room configuration for families. Only downside was the food.

Bodde här 5 nätter i december 2025

10/10 Fantastiskt

Danielle Marin

Reste med familj och småbarn

29 dec. 2025

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter

Staff were very friendly and helpful! The pools were extremely cold though and the food options could’ve been better but we loved it and would definitely come back!

Bodde här 5 nätter i december 2025

4/10 Dåligt

Michelle Rae

Reste med familjen

28 dec. 2025

Gillade: Boendets skick och faciliteter

Couldn’t get any dinner reservations. Buffet was set up poorly so the lines were long and slow moving. Pool games/activities could have been better, more fun and entertaining. Beach and pool are nice. Rooms were good.

Bodde här 5 nätter i december 2025

4/10 Dåligt

Lisa, Holley

Reste med familjen

28 dec. 2025

Gillade inte: Bekvämligheter

Our stay was Dec 16-23. Our check in took over 3 1/2 hours! We did not receive a proper introduction in navigating the resort, although we did get deceived (while waiting in line to check in) and roped into a timeshare tour (that we thought was the “proper” introduction)! Then when we declined the timeshare invite- we were treated like outcasts! We did not get a map, or any explanation after that. Activities, schedules, A la Carte booking system, or guest services took the whole trip to figure out. This definitely created a lot of confusion for us in the first 4-5 days.And forget getting anyone on the phone or waiting at the Consierge’s desk line! Now- the food! The International buffet was like a cattle herding free for all! It severely lacked proper temperature control. Both hot and cold food was warm, and the pile-up’s to get food were extremely irritating! The roof leaked when it rained and there was actually black debris coming out of the juice dispensers one day. The next day the pop machine was closed down. We refrained from getting juice & pop from dispensers for the remainder of our stay. My husband and I didn’t eat anything but a bag of Doritos and 2 cans of Pringles for the last 4 days because 4 of the 5 of us ended up with food poisoning.. and since we did not bring a drugstore of GI medications we ended up paying over $200 in the souvenir shop on meds and electrolyte replacement drinks! This kind of ruins an all-inclusive experience!

Bodde här 7 nätter i december 2025

Sandos Caracol Nature Resort & Water Park All Inclusive

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