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Recensioner av Lyx Villa Lagoon Iberostate

Lyx Villa Lagoon Iberostate
Punta Cana, Bavaro

Recensioner

9,6

Enastående

10 - Fantastiskt i betyg. 9 av 12 recensioner" "
8 - Bra i betyg. 3 av 12 recensioner" "
6 - Okej i betyg. 0 av 12 recensioner" "
4 - Dåligt i betyg. 0 av 12 recensioner" "
2 - Väldigt dåligt i betyg. 0 av 12 recensioner" "

9,6/10

Renlighet

Recensioner

10/10 Fantastiskt

Melida D.

Gillade: Renlighet
One of the best place
This place is amazing ,beautiful and quiet place . Everything look great .
Bodde här 4 nätter i maj 2023
Svar från VrboOwner 21 sep. 2023
Thank you so much for your high score! My team and I really appreciate this. Hope you to welcome you again!

10/10 Fantastiskt

J M.

Gillade: Renlighet
Excellent location, nice property.
Aladin, the site manager, provided us with all support required to enjoy the property. We had a fantastc stay and are palnning to go back. Highly recommended.
Bodde här 7 nätter i mars 2024
Svar från VrboOwner 19 mars 2024
Thank you very much for your high score review! It really means a lot to me and my team. We’ll be delighted to host you again

10/10 Fantastiskt

Jhonny J.

Gillade: Renlighet
Service
Bonjour le administrateur Aladin est vraiment une bonne personne il est toujours disponible pour nous et ont a manqué de rien.
Bodde här 7 nätter i juni 2023
Svar från VrboOwner 21 sep. 2023
Merci beaucoup! J'espère vous accueillir à nouveau!

10/10 Fantastiskt

Trisha R.

Gillade: Renlighet
Lovely villa
We were a group of 6 adults. The villa was stunning. Rooms were very comfortable. Pool was lovely. Location was perfect overlooking the 2nd tee. Humming birds in garden. There were a few maintenance issues, (door not opening, safe broken, air con wouldn't turn off, pool pump etc), however these were quickly resolved to our satisfaction. Alladin was a real star as he was so friendly and responsive. Suggestions for improvements: 1. a basic food welcome pack option would be helpful, as we arrived tired and hungry with nowhere to go for food until the next day. 2. An information pack on local taxis, supermarkets and eateries would be useful 3. Would be handy to be able to contact security gate directly, as this was necessary when ordering taxis/ Ubers to allow them through. 4. Only 4 sunbeds were provided which is not enough when the villa sleeps up to 8 people. On the whole, we thoroughly enjoyed our stay and Alex and the team did their utmost to make it a relaxing holiday for all.
Bodde här 14 nätter i april 2023
Svar från VrboOwner 21 sep. 2023
Dear Trisha, thank you so much for this wonderful review! I really appreciate your honest suggestions and will defnitely work with them. Please do not hesitate to contact me for your next vacation. Me and my team will be happy to see you again and do our best to make your stay as pleasant as possible. Best regards, Alex

8/10 Bra

Ralph A., Sellersville

Gillade: Renlighet
Our Iberostar Punta Cana villa vacation
Our family group consisted of 8 adults. We stayed Wednesday to Wednesday at a villa outside of the all inclusive resort. We used day passes for 3 days to take advantage of the resort amenities. The other days we ate at restaurants or cooked meals ourselves. The villa was ready for us at 4PM as promised. Positives Rooms were clean. A/C worked well Wireless was fast with good coverage Pool was clean Negatives Limited linens. Need to use same all week Had to insist that trash be emptied halfway through week. The staff normally only empties trash when occupants leave. This was a problem with the no flush paper policy. The kitchen had limited pots, pans, plates, erc. There were other issues also but the staff was responsive to our requests for the most part.
Bodde här 7 nätter i februari 2023
Svar från VrboOwner 21 sep. 2023
Dear Mr Allebach, thank you very much for spending your time and writing a review! We are truly regret you had to face some difficulties during your stay. Please mind that we are not a hotel, thats why we dont have the same amount of staff and services, some of the services are upon request or not done by default. Again we are sorry your expactations weren't met fully. Laundry service is very expensive in the DR, thats the main reason we don't include linens change by default. Although guests can always have it for extra charge. We do our best to help all guests to have a wonderful vacation. Really hoping to see you again! Best regards, Alex and team

10/10 Fantastiskt

Anita W.

Gillade: Renlighet
Perfect Stay
Caroline was very responsive. Great stay.
Bodde här 4 nätter i november 2022
Svar från VrboOwner 21 sep. 2023
Thank you so much for your review! Was great hosting you. Take care and visit us soon with family and friends )

8/10 Bra

Lecia P.

Gillade: Renlighet
Girls getaway
We enjoyed our stay it was pleasant . I was celebrating my birthday and Alex and his staff surprised me with cake and beautiful flowers.the property manager and everyone was available at all times
Bodde här 7 nätter i oktober 2022
Svar från VrboOwner 21 sep. 2023
Thank you so much for your kind words and review! We really appreciate it. Hope to see you again and wishing you all the best! Alex Team

10/10 Fantastiskt

Michael L.

Gillade: Renlighet
Excellent
We had a great time and it was a great property. Staff was very helpful throughout our stay
Bodde här 7 nätter i juni 2021
Svar från VrboOwner 21 sep. 2023
Michael, appreciate your kind words! All the best, Alex Team

10/10 Fantastiskt

Daphlin L.

Gillade: Renlighet
This place was everything they said it would be.
This was one of the best Airbnb that we’ve found here in the Punta Cana area. Very spacious and well maintained. Lenny was beyond amazing at making sure everything was taken care of. She truly went above and beyond to accommodate our needs.
Bodde här 10 nätter i april 2021
Svar från VrboOwner 21 sep. 2023
Daphlin, thank you very much for this nice words, we will be glad to welcome you on place again guys!

10/10 Fantastiskt

Nicole P.

Gillade: Renlighet
Perfectly Splendid!
My guests and I had a spectacular time at this home. This house is perfectly splendid, and I would recommend this place to anyone. From my experience the host was very responsive when I had any questions. Keep in mind that this is a tropical island, therefore prepare for bugs and BRING SOME BUG SPRAY! Lastly I hope you don't have a cat allergy because there little kitties around the house but they are perfectly splendid. (they don't mean any harm)
Bodde här 3 nätter i november 2020

10/10 Fantastiskt

Donald L.

Gillade: Renlighet
An amazing paradise
There are simply no words that can accurately describe the experience we had with Alex's villas. Located inside the Iberostar Punta Cana Golf Club Resort. First and foremost the private staff service the several villa's www.alex.do has, are nothing less than superb. Starting with a white glove team Lenny (concierge and property manager) Tomas and Jan Carlos who not only upkeep the property in pristine condition but are there at all hours of the day to assist you if anything you need. We had the time of our lives, probably "THE BEST" location and vacation we've had in the Dominican Republic ever. Extremely safe, clean, and beautiful, the beach is a 5-minute golf cart ride away. My family enjoyed every moment we spent there and there is no doubt that our next stay would be there. Given the pandemic, we were worried thus we rented a private villa so we can have our own pool, the accommodations were great and we basically had the entire "private privileged" beach to ourselves. The complex well secured and guard the area where the villas are located not only have several security guards but, Alex Villas has additional staff to ensure nothing less VIP experience! Special thanks to Lenny, Tomas, and Jan Carlos who treated us like royalty! Alex, thank you for checking in with throughout our stay and everything you had the staff do for us, you have a customer for life whenever we stay again with you! Hope to see you again in December!
Bodde här 7 nätter i oktober 2020
Svar från VrboOwner 21 sep. 2023
Donald! We want to thank you for your words, for opened communication, resspect, attitude, and all pleasent emotions you brought to us! We loved your Family, and we will be glad to welcome you on our place over and over again) Wish you all the best dear Donald, it is pleasure for us tp work for such Guests! Best regards, Alex Team

8/10 Bra

Jasmin J.

Great holidays😃👍
Thank you very much. It was a pleasure to stay with you! Hopefully see you next time!
Bodde här 12 nätter i november 2019
Svar från VrboOwner 21 sep. 2023
Dear Jasmin, we will be very glad to welcome you again)