Hotell nära Punta Sam färjeterminal

“Great rooms, food ok but on the pricy side. Staff was accomodating but uncoordinated (breakfast was included in the price of our room but we had to remind the staff now and then about it). Location and view are really what sell the place.”

“Inte tillräckligt solbäddar vid stora poolen Rummen har sliten inredning Maten va usel Inte alls ett fem stjärnigt hotell enligt mina preferenser för den pengen förväntade jag mig mer ”

“Truly an amazing place to stay. The staff is great, and the food is amazing. Will definitely come back.”

“Great service”

“Amazing resort. We went for a 3 week travel to Cancun, 2 adults, 2 kids, and stayed at 5 different hotels. This was by far the best. Super-nice welcome service even on early arrival, got champagne in lobby, early cleaning to get early access to room, your own butler service, a room available for relaxing until you get the actual hotel room. Since we previously heard it was busy in the gourmet restaurants we prebooked our nights for them, so it was no problem getting spots there. As soon as...

“The only restaurant that has good food was the Chinese restaurant and the waiter Gerardo is amazing he is the best, also Francisco the butler he’s really helpful and has great customer service. The pool attendant Marco doesn’t like to help the non-member guests. He is rude and only pay attention to the members so he can receive tips from them, he didn’t let me get any chair and didn’t want to open the umbrella he even gave popsicles to the other guest and even bother to ask the non-member...

“WOW! Did not expect such a beautiful stay as the one we had. My group had 2 rooms and they were both suites- ABSOLUTELY BEAUTIFUL. It was like a small apartment fully equipped with a washer and dryer! My parents absolutely loved this place. The entire staff was so pleasant especially the person who checked us in unfortunately I did for get his name. Very pleasant stay, we are so happy.”

“Trevlig personal, rummet var ganska gammalt men städningen var bra. ”

“Wonderful staff. Calm, peaceful atmosphere. Charming architecture. Very close to off site services. Great local transport.”

“Family friendly”

“I got stuck in the elevator, the beach rinse-off showers weren't working properly, they never mopped the room during my stay, and they broke one of my suitcases; I paid for an ocean view but could barely see the sea, and the room didn't really match the photos.”

“Rummet hade utsikt till gatan”