Hotell nära Cancun Golf Club i Pok Ta Pok

"Prisvärt hotell i hotellzonen. Var där mina första två nätter i Mexico. Gångavstånd till restauranger och buss. Äldre och slitet skick på rummet men helt ok. Dyr frukost med oerfaren personal som spillde mjölk och annat. "

"A bit dated furniture, but the apartment was big with a full kitchen. Beach is very nice, and the pool also seemed popular. Food at the restaurant was only okay, the guacamole was unfortunately tasteless"

"We stayed in Room Master Suite - the room was very old and needs some renovation and upgrading. Food was ok but they needs some more restaurants. Best food at the flor the sal. Italian restaurant was really bad. The location is the best, just wonderful and beach is awesome. "

"This hotel is quite worn down and needs renovation. There were brown spots on the bed covers and hairs and dirty glasses in the room when I checked in. The rooms were smelly (moist). The food was good in some restaurants, and not so good in a few. Most of the staff were nice and service minded, but some were quite rude. One waitress even made my friend cry. Very Americanised tip culture where the staff expect tip for anything they serve or help you with, even if it’s an all inclusive resort (not what we’re used to in Europe, where we tip when the service has exceeded expectations and a good level of service is standard). Extremely loud party music outside and in the hotel lobby area most nights until late so I had to sleep with earplugs. Half the beach and pool chairs (and one of the pools) are in a “preferred” area which you have to pay 70 USD extra per night to use. We asked about this as some in our party had booked this option not knowing what it was, and some had not seen this on the booking sites used. We were told “all guests are treated the same, but some have paid for the preferred facilities”. All guests were NOT treated the same! Two days they used part of the beach for a private event, so we had to move midday and squeeze in with the other hotel guests. Despite the beach access being smaller we still weren’t allowed to use the “preferred” side of the beach. "

"Bra service hela vägen! Rummet städades 2 gånger om dagen, bra bemötande på restaurangen och topp service. Vid stranden hade vi också topp bemötande och bekvämlighet i form av servicen hela tiden. "