Resorter i Cancun

“Los camareros en el restaurante de la mesa bufet som muy profecionales y amables especialmente Roberto, que todo los dias recordaba que nos gustaba comer y cuales eran nuestras alergias y nos traía las cosas a la mesa antes de que se las pidieramos. En el SPA, la masajista Lara es fantastica. Lo único que no nos gustó es como tienen organizadas las visitas a los restaurantes especializados. No se puede reservar y si no quieres cenar entre las 5 y las 6 pm, te dan una hora aproximada de media...

“This was the most distressing hotel experience we have ever had. Although the property markets and prices itself as a five‑star establishment, the condition of the facilities and the overall service level are closer to that of a two‑star hotel. The premises were noticeably unclean and poorly maintained, and our rooms had a persistent smell of mold and sewage. The bathrooms had chipped tiles, stained walls, and unhygienic drains, and the provided toiletries were of such low quality that they were...

“Un lugar 100% familiar. Muy agradable y el servicio excelente”

“Bra restauranger, dock saknade grönsaker till frukost. Rummet var stort och renstädat. Vi hade swimout rum, ouppvärmd pool utanför. Vi saknade solstol utanför vårt rum. ”

“We had a wonderful experience at Hyatt Ziva in Mexico! The resort was beautiful, clean, and well-maintained. The staff was incredibly friendly, welcoming, and always willing to help. Their hospitality made our stay even more enjoyable. We had a great time and would definitely recommend this resort to anyone looking for a relaxing and memorable vacation!”

“I personally would not stay here again. I thought the rooms were outdated and the staff wasn't very helpful. I have vacationed in Mexico many times and I have stayed at way better resorts.”

“Maten var helt förfärlig. Det gick inte att äta hotellets mat. ”

“The resort itself was beautiful, and the pool was nice, but it would have been great to have music playing throughout the day to create a more fun atmosphere. Unfortunately, the food was mediocre at best. The buffet was probably the best dining experience we had. The staff, however, was excellent—friendly, attentive, and always willing to help. The sports bar was probably the best place to hang out, but even there, entertainment was very limited, with little to keep the energy or party going....

“Otroligt hotell och personal! Dock ingår inte access till takterrassen, för att kunna nyttja den behöver man uppgradera sitt paket. ”

“Rum och restauranger”

“This hotel is quite worn down and needs renovation. There were brown spots on the bed covers and hairs and dirty glasses in the room when I checked in. The rooms were smelly (moist). The food was good in some restaurants, and not so good in a few. Most of the staff were nice and service minded, but some were quite rude. One waitress even made my friend cry. Very Americanised tip culture where the staff expect tip for anything they serve or help you with, even if it’s an all inclusive resort...